Store Address
9 Carson Pl
Frankfort, KY 40601

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5.0 /5
7 reviews

Give Us a Call
(502) 223-8515

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Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

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Dec 26, 2017
The customer service was extremely helpful and thorough as was the technician. I wanted to put spare on 4 wheel drive. Tech told me it was smaller than others and cannot put on like that with 4 wh dr
Business Owner replied on Dec 26, 2017:
Thanks, Lana, for taking the time to share your thoughts! We hope that you have a great day!
Doug Powers, Owner
Oct 9, 2017
My daughter was traveling from St. Louis, MO to Midllesboro , KY. She had a blow out near Frankfort late Sunday night. Spent the night in Frankfort. I called Tom at Big O Tires early Monday morning. He took care of her. Very friendly and my daughter said he was exceptional. Thank you Tom and your staff for helping my daughter.
Business Owner replied on Oct 12, 2017:
Thanks for the great comments! We hope that you have a great day!
Doug Powers, Owner
Aug 13, 2017
I always get my car worked on here! And I haven't ever had a issue with any work that has been done! I'm super happy with the front desk service they are always great to talk to even when I have had a problem it was taken care of asap!
Business Owner replied on Aug 14, 2017:
Thanks for the great feedback! We are glad to have earned your loyalty! We hope that you have a great day!
Doug Powers, Owner
Feb 7, 2017
I was in on Saturday and let me just tell you..........these guys are the BEST! They corrected my issue, got me approved for financing so that I didn't have to come out of pocket! Tire balance issue corrected as well as new brakes put on. No appointment, yet somehow Brandon at the front desk worked his magic and took great care of me. I will definitely be back and I am recommending you guys to EVERYONE! Keep up the great work!
Business Owner replied on Feb 7, 2017:
Thanks for the feedback, Andrea. We strive to provide excellent service to our customers at Big O Tires - Frankfort, KY and definitely appreciate your kind words.We hope that you have a great day! Doug Powers, Owner (502) 223-8515
Jun 22, 2016
Bought a set of 4 Big O tires.Great product!Manager was personable and followed through to ensure that I was satisfied with the transaction.
Oct 1, 2015
great service, professional front desk employees. u never feel like ive been cheated! i always feel safe when i drive away.
Jul 2, 2015
I went in to the store after I heard a noise in my car ( I live 1 1/2 hours from here for work). The gentleman at the counter got someone to look at my car right away. After taking the car for a test drive they determined that I had brake issues. Staff stayed after hours to get my car repaired. Staff were very helpful and took the time to explain to me what needed to be done and how they were going to make the repairs. I really appreciate the service that I recieved and will be returning to this store for maintenance and tires!