BIG O TIRES® STORE

Store Address
3915 Peachtree Dr
Columbia, MO 65203

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4.9 /5
289 reviews

Give Us a Call
(573) 875-0068

Email us
store025002@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed

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Offers for 3915 Peachtree Dr , Columbia, MO

$249 Brake Special

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Oct 18, 2017
Problem found . . . and fixed . . . thanks Russ
Business Owner replied on Oct 18, 2017:
Thank you for sharing your recent experience! We look forward to seeing you soon!
Rusty Coats, Owner
Oct 18, 2017
Great place for work done on your vehicle, honest, reasonable and GREAT CUSTOMER SERVICE!
Business Owner replied on Oct 18, 2017:
Thanks, Toiya! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Rusty Coats, Owner
Oct 16, 2017
Fabulous Service
Business Owner replied on Oct 18, 2017:
We're so happy to hear about the great service you received! We hope to see you here again soon!
Rusty Coats, Owner
Oct 16, 2017
Everything was perfect!
Business Owner replied on Oct 18, 2017:
Thanks, Liesl! We look forward to seeing you soon!
Rusty Coats, Owner
Oct 16, 2017
I had a problem starting my car & luckily could get to Big O on Sat. before it closed for the day. Good, as always, figured out the problem & solved it. Whoopee!!
Business Owner replied on Oct 18, 2017:
Betty, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Rusty Coats, Owner
Oct 13, 2017
Great experience!! Excellent service. Will be back.
Business Owner replied on Oct 16, 2017:
Molly, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Rusty Coats, Owner
Oct 9, 2017
I got a flat tire while returning from Minnesota on 10/5. I put on the doughnut spare as soon as I could, safely. When I got to a tire store in Kirksville, they found a puncture and the inner liner blistered. I drove back to Columbia on the doughnut. On 10/6 I took the car to Machens, where I bought it, hoping that the warrantee would cover a defective tire. They were willing to check with Good Year about warrantee coverage but had no tire in stock. Recognizing this was a tire issue and not a car warrantee issue, I went to BigO. Russ Burkett inspected the tire and advised that driving those few miles on an underinflated tire had caused the blistering. BigO had the tire in stock and I bought it. I have complete confidence in Russ and BigO. This was an expensive replacement, but I know I got the best deal possible.
Business Owner replied on Oct 13, 2017:
Tom, thank you for taking the time to let us know about your experience! It means so much to have earned your trust and business. We look forward to seeing you soon!
Rusty Coats, Owner
Oct 5, 2017
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Business Owner replied on Oct 11, 2017:
Thanks for the five star rating, Kevin. We look forward to seeing you soon!
Rusty Coats, Owner
Oct 4, 2017
I have returned to Big O with my newest car because having quality service of my vehicle by people who have taken good care of my previous vehicles and those of my kids is very important to me. The work was handled very quickly during a time when numerous customers were also present getting their vehicles serviced, too. I really appreciate what a good job you and your staff do to take care of me and my vehicle plus the vehicles of my kids. The only miss was on resetting the computer to 100% to trigger that it was serviced. I came back for that and the mechanic who had worked on it. Came out to meet me as soon as I stopped in front of his garage door. I told him what I had noticed and he was very prompt and courteous about resetting it immediately. With all of the activity I could see how that could be missed and it was not upsetting to me at all. Especially since he was so prompt and courteous in getting it reset. Thanks again for the terrific service that you provide, :-)
Business Owner replied on Oct 9, 2017:
Thanks for leaving us such a great review, Larry! Please let us know if you ever need anything else! Take care!
Rusty Coats, Owner
Oct 4, 2017
I want to peach tree after going in to the bus loop location where I watch a guy say he wanted 1 u joint but they did 2. I had the same young service adviser and he didn't listen to me at all. But he heard with they said they was nacho and Cheese in the other building. So I wanted in for a flat on my tire I got the week before. Service adviser said the tire was unrepaired able and to buy a new one. I asked to look at it and was plain on fix it in the parking lot when Brain came to said he could do it. So Bus loop Big o Fixed that tire and pulled my car around said you are ready to go. I asked the adviser about the battery and he had no clue. We typed the battery in when I got there told him I needed it check and warrantied out. He run and test its it and run back says it is working but under load it pulls down. He recommend replace it and said yes. He run and back and look up a price and then said it would be X amount I ask if that is with the warranty. He said he don't know how to do that and run off again. Come back with Food in hand and says I will have to wait on someone else. After Someone else figure out the price. Adviser ask do you want the battery I am looking at his food and my done car that I figure the battery would take less time then the FREE tire repair and say yes do you have one. Keep in mind that this is a lose battery. HE runs off again and come back empty handed and said yes we could one. But by that time I just figured I would be better off ahead driving across town to Peach tree location and get the battery myself there cause this adviser would finish eating his nacho and cheese before he could figure out how to call Peachtree for the warranty info and go grip me a battery from the back. Want to Peach Tree they got me in and out with a new battery in the time it took the guy at Bus loop location to eat half his nachos.
Business Owner replied on Oct 9, 2017:
Thanks for the great feedback! We hope that you have a great day!
Rusty Coats, Owner
Sep 28, 2017
We had a tire issue which sent us to Big O for repair recently, and had a wonderful experience with the staff as we always do with your company. Thanks for your excellent service!
Business Owner replied on Oct 4, 2017:
Thanks, David! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Rusty Coats, Owner
Sep 25, 2017
Staff & Customer Service is the Best! I'd recommend big o tires in south Columbia, for a honest, and dependable service for your vehicle needs. Loyal Customer for life. :)
Business Owner replied on Sep 28, 2017:
Thanks, Michael! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Rusty Coats, Owner
Sep 22, 2017
Steven was very prompt and polite getting me checked in and talking to me over the phone the next day explaining what they'd found and then obtaining my payment card by phone so that my daughter could come pick up my vehicle for me while I was at work. Thank you
Business Owner replied on Sep 28, 2017:
Thanks for leaving us such a great review, Tammy! We look forward to seeing you soon!
Rusty Coats, Owner
Aug 31, 2017
In, fixed and out quickly!
Business Owner replied on Sep 2, 2017:
It is great to hear that we got you in and out quickly, Wayne. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Rusty Coats, Owner
Aug 31, 2017
Repaired a leaky tire (nail) and put the tire back on without an appointment. Much appreciated!
Business Owner replied on Sep 2, 2017:
We are pleased to hear that we got you back on the road quickly, Silvia. We hope that you have a great day!
Rusty Coats, Owner
Aug 30, 2017
Came in to fix a flat & ended up having to buy a new tire. Russ was very knowledgable and helpful about my scenario. Got my new tire the very same day within a few hours. Thank You! Only put the 3 on cleanliness due to the bathroom. Realize it's a tire/ mechanic place but the ladies/children don't like dirty bathrooms. Also maybe add a bench or few chairs outside for good weather days to sit on while you wait. Thanks for getting me back on the road. Tesa Sterchi :0)
Business Owner replied on Sep 2, 2017:
Thanks for taking the time to leave us a review, Ron. We understand that there is always room for improvement so we appreciate the feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to seeing you soon!
Rusty Coats, Owner
Aug 30, 2017
Fast, friendly service
Business Owner replied on Sep 2, 2017:
Thanks for letting us know about the fast and friendly service you received, Will. We look forward to seeing you soon!
Rusty Coats, Owner
Aug 25, 2017
Very friendly staff- no pressure to have added work done
Business Owner replied on Aug 26, 2017:
We pride our staff on no pressure service to our valued guests! Hope to see you soon!
Rusty Coats, Owner
Aug 23, 2017
Rusty and his team are consistently great. They don't sell things that aren't needed and work on the car like it's theirs.
Business Owner replied on Aug 24, 2017:
Thanks for the kind words and five star rating! You really made our day. Hope to see you soon!
Rusty Coats, Owner
Aug 20, 2017
Excellent Service
Business Owner replied on Aug 21, 2017:
We're pleased we've provided you with excellent service, Christine! We hope that you have a great day!
Big O Tires - Columbia, MO
Aug 20, 2017
Best ever - that's what keeps me coming back!
Business Owner replied on Aug 21, 2017:
Christine and Will, we're delighted you think we're the best ever! We look forward to seeing you soon!
Big O Tires - Columbia, MO
Aug 18, 2017
Great service as always!
Business Owner replied on Aug 21, 2017:
Brenda, we're pleased to always provide you with great service. We look forward to seeing you soon!
Rusty Coats, Owner
Aug 18, 2017
Always enjoy my service here. Price is also great.
Business Owner replied on Aug 20, 2017:
Thanks, Gwendolyn! We're glad you always enjoy your service at our location and find our prices great. Hope to see you soon!
Big O Tires - Columbia, MO
Aug 17, 2017
I brought the oil and filter - you guys put it in - I think.
Business Owner replied on Aug 18, 2017:
Thanks for taking the time to leave us a review, Paul. Please let us know if there is anything else we can do for you; we are more than happy to help!
Rusty Coats, Owner
Aug 10, 2017
Please don't ever offer me a ride home while my car is being serviced & then leave me stranded to find a way back especially 30 min. before closing time.