BIG O TIRES® STORE

Store Address
3915 Peachtree Dr
Columbia, MO 65203

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4.9 /5
232 reviews

Give Us a Call
(573) 875-0068

Email us
store025002@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed

Holiday Hours:
INDEPENDENCE DAY 7/4 Closed

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Offers for 3915 Peachtree Dr , Columbia, MO

Buy 3 Tires Get 1 Free on a Set of 4 Select Tires with Paid Installation Purchase!

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Double Your Rebate - Goodyear Mail-in Rebates Up to $140!

Cooper Tires -Get up to a $100 Prepaid Card!

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Buy 3 Tires Get 1 Free on a Set of 4 Select Tires with Paid Installation Purchase!

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Jun 27, 2017
Hi, I had 2:00 appt, car taken in to garage at 2:09pm, same as past experiences, don't start on time with appts. I had oil change, tire rotation of 4 tires previously purchased at this store. While waiting saw large sign about "if we don't offer alignment check, next oil chg free", I was not asked, assumed done since rotate tires and bought there; no, reciept said I declined this, it was not done, called, Nick told me he placed free oil change on my account. Said this check should be done every time and the guy would have done if my tires showed wear, ok to wait till Sept, not exactly comforting to me but accepted. Discovered next day oil life was 30%, had not been reset. To my inconvenience, another trip to store, called ahead, no one waiting for me despite saying on my way and had groceries in car....10 min later, it was done, John, first guy didnt know how but kept fiddling until asked to get someone else, then guy that did work on my car fixed, said forgot. I came here because I thought trustworthy for gal who doesn't know much about cars...also don't feel oil change options explained to me, just assumed, I had previously done syn with 6month, this was maybe good because told they chose best for my specific vehicle, so that was a plus that coming here to professionals who hopefully...I can trust is best despite this experience, I want them to tell me I should get alignment check, not dependent on me reading a sign in the lobby that people stand in front of. I am also a little scared that giving feedback could result in poor work on my car or service in future...see trust is very important to me. I gave 4 stars because I still believe it is possible I had an atypical experience, except for honoring appointment times, which was not a new experience. Thank you for your time in reviewing my feedback.
Business Owner replied on Jun 28, 2017:
Donna, thanks for sharing all the details about your experience with us. We greatly appreciate your feedback and will take this into consideration as we work to improve our customer experience going forward. If you'd like to discuss this matter in further detail, please give us a call or feel free to drop by our service center. We're always happy to help!
Big O Tires - Columbia, MO
Jun 26, 2017
I have been to this location several times, and I have to say I am very impressed with Big O. They are knowledgeable and kind, they don't take advantage of you, and they have fair pricing. They have performed routine maintenance as well as diagnostics for one of our vehicles. They have been consistently honest about ways to save money and necessary vs unnecessary repairs. Unlike other experiences I have had with auto shops, they seem to have my best interest in mind and that makes me want to come back. Five stars.
Business Owner replied on Jun 26, 2017:
Thanks, Sam! We look forward to seeing you soon!
Rusty Coats, Owner
Jun 23, 2017
Came in for an inspection. Was in and out in less than 30 min
Business Owner replied on Jun 25, 2017:
Thanks for the great feedback! We hope that you have a great day!
Rusty Coats, Owner
Jun 23, 2017
Trust and enjoy working with Bob at Peachtree location.
Business Owner replied on Jun 25, 2017:
Donald, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rusty Coats, Owner
Jun 20, 2017
the entire staff at the store are always so friendly and helpful and this trip was no less satisfying. although we really did not have a problem with our vehicle this time it was great to know we could get it checked out in a timely manner and our concerns put to rest.
Jun 19, 2017
Good experience
Business Owner replied on Jun 20, 2017:
Thanks, Patty! We are so happy we could provide you with a positive experience! We hope that you have a great day!
Rusty Coats, Owner
Jun 16, 2017
We have been going to Big O for years and feel they do a great job! They also have comfortable chairs in the waiting area, which is much appreciated...
Business Owner replied on Jun 16, 2017:
Thanks for the great feedback! We look forward to seeing you soon!
Rusty Coats, Owner
Jun 16, 2017
I take all of our family cars here. I've had new brakes, new tires, oil changes, wheel alignments, rotation and balance, and new batteries, just to name a few things. They are able to translate my descriptions of sounds into an actual problem they can fix. They are always very pleasant and helpful. They've given me shuttle rides if I can't wait or I can use the comfy chairs to wait and charge my phone to get some work done.
Business Owner replied on Jun 16, 2017:
Thanks for leaving us such a great review, Vicki! Hope to see you soon!
Rusty Coats, Owner
Jun 15, 2017
Your folks bailed me out in pinch. Appreciate their prompt service.
Business Owner replied on Jun 15, 2017:
Thanks, Tony! Hope to see you soon!
Rusty Coats, Owner
Jun 12, 2017
Great service as usual! Very happy and will come back again!
Business Owner replied on Jun 12, 2017:
Thanks for the great feedback! We are very happy we could provide you with a positive experience! We hope that you have a great day!
Rusty Coats, Owner
Jun 9, 2017
Russ is the best. Worked with several employees at several stores thru the year and he's the best by far.
Business Owner replied on Jun 9, 2017:
Thanks for the great comments! We hope that you have a great day!
Rusty Coats, Owner
Jun 9, 2017
I appreciate the great service form Bob and Russ.
I know I can trust them!
Business Owner replied on Jun 9, 2017:
Thanks for leaving us such a great review, Julie! Hope to see you soon!
Rusty Coats, Owner
Jun 9, 2017
Russ and Bob are the best!!!!
Business Owner replied on Jun 9, 2017:
Thanks for the great comments! Hope to see you soon!
Rusty Coats, Owner
Jun 5, 2017
Very good service.
Business Owner replied on Jun 5, 2017:
Thanks for the great feedback! Hope to see you soon!
Big O Tires - Columbia, MO
Jun 5, 2017
great job
Business Owner replied on Jun 5, 2017:
Thanks for leaving us such a great review, Christopher! Hope to see you soon!
Big O Tires - Columbia, MO
Jun 5, 2017
My wife took my truck in for me. They took her to work and had it ready when she got off work. Everything completed as planned. Fantastic service.
Business Owner replied on Jun 5, 2017:
Construct, this is great information to share with the team. Hope to see you soon!
Big O Tires - Columbia, MO
Jun 4, 2017
Super friendly employees. Very understanding
Business Owner replied on Jun 5, 2017:
Thanks for leaving us such a great review, Jake! Hope to see you soon!
Big O Tires - Columbia, MO
May 31, 2017
The issue was not completely rectified and a $1200 work order was proposed. Since they were not sure that would actually fix the issue, I declined that proposal. Freon seems to be leaking, but it cannot be determined from where. The car was in last year for the same issue and at that time it cost $1100 to fix the issue.
Business Owner replied on Jun 2, 2017:
Thanks, Kristy, for taking the time to share your experience with us. Please feel free to reach out if we can be of any further assistance. Thank you and we hope you have a great day.
Big O Tires - Columbia, MO
May 30, 2017
Just recommended someone today!
Donna Wobbe
Business Owner replied on May 31, 2017:
Thanks, Donna! Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Hope to see you soon!
Big O Tires - Columbia, MO
May 27, 2017
Always great!
Business Owner replied on May 27, 2017:
Thanks for leaving us such a great review, Leo! Hope to see you soon!
Big O Tires - Columbia, MO
May 25, 2017
Very helpful and accommodating. Great value.
Business Owner replied on May 25, 2017:
Thanks, Chad, for taking the time to share your thoughts! Please let us know if there is ever anything else that we can do for you. Have a great day!
Big O Tires - Columbia, MO
May 25, 2017
Polite & efficient
Business Owner replied on May 25, 2017:
Thanks, Sara, for taking the time to share your thoughts! Hope to see you soon!
Big O Tires - Columbia, MO
May 23, 2017
It was great.
Business Owner replied on May 23, 2017:
Thanks for the great feedback! Hope to see you soon!
Big O Tires - Columbia, MO
May 16, 2017
Big O has always taken great care of all the maintenance needs for my car. I love Ladies Day prices and how efficiently the work is completed.

Bob and Jacob greeted me as I walked through the door. I appreciate the friendly atmosphere!
Business Owner replied on May 16, 2017:
Thanks for leaving us such a great review, Vicki! We hope that you have a great day!
Big O Tires - Columbia, MO
May 15, 2017
Always treated very courteously. Work done in a timely manner.
Business Owner replied on May 15, 2017:
Thanks for leaving us such a great review, Doris! We look forward to seeing you soon!
Big O Tires - Columbia, MO