BIG O TIRES® STORE

Store Address
3915 Peachtree Dr
Columbia, MO 65203

Write A Review

4.9 /5
153 reviews

Give Us a Call
(573) 875-0068

Email us
store025002@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed

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Nov 28, 2016
Had two vehicles in on Black Friday. My daughters car, the first one in, received good service. Our second vehicle in got pushed to close of business and felt rushed. Still had jiffy lube sticker, oil life not reset and no feedback.
Nov 25, 2016
Russell Burkett helped me and was very knowledgeable. He suggested the Nitto Crosstek tire. So far everything he told me about the tire has been correct. I would highly recommend him to discuss your needs for your next set of tires!
Business Owner replied on Nov 26, 2016:
Thanks, David, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day!
Rusty Coats, Owner
(573) 875-0068
Nov 17, 2016
Please check of "tiresquote" . You said I needed four for my Ford Edge..
Nov 14, 2016
My tire had gone flat. I brought it in for service and although the tire was beyond repair, since it was a Big O tire, I was able to replace it for a very reasonable price. Very pleased!
Nov 13, 2016
Bob Pauley as usual was ever accommodating and helpful and all work was done promptly, correctly and cheerfully. Please convey my appreciation to Bob and his staff. His store is extremely well run and obvious all care about the customer. Scott and Cheryl Orr
Business Owner replied on Nov 13, 2016:
We always love to receive great feedback. I'll pass your comments onto the team! I look forward to seeing you soon!
Rusty Coats, Owner
(573) 875-0068
Nov 13, 2016
Great experience from start to finish. I made my appointment and ordered my tires, got a call to let me know that my tires were in, and got the job quickly finished when I brought my car in for the appointment. Professional and courteous the entire time, and the price was a bit lower than other stores in town. It was my first trip to Big O but it's probably where I will go from now on.
Nov 11, 2016
Excellent
Nov 11, 2016
Bob and Nick were so patient and kind when I came in for my last oil change. They went out of their way to make sure I could get in before I left town at the last minute. A huge thank-you to both Bob and Nick as well as the crew for being so accommodating!
Nov 11, 2016
They took great care of my car and had me back on the road quick
Nov 11, 2016
Thanks for all your help.
I need a Brake Job soon. Hoping for discount to come soon for this.
Thanks
Gus G.
Business Owner replied on Nov 11, 2016:
Thanks for the kind words! You really made our day. Thanks again!
Big O Tires - Columbia, MO
Nov 11, 2016
Fixed the issue, friendly customer service. Didn't quite meet the timeline they initially gave so I had to make an extra trip.
Nov 7, 2016
I came in with a flat tire, and I thought I'd have to buy a new tire but they patched it and it was only $20, and I was in and out in less than an hour.
Nov 7, 2016
Dealt with Bob, he has great customer service skills, was happy with my experience at the store
Nov 7, 2016
I had a very positive experience. I came in to have my brakes checked. They told me they were not ready to replace yet. I was not charged anything!! Even better than that, was that I appreciated the honesty!
Oct 26, 2016
Excellent service: I have used Russ and Nick at Big O since I moved to Columbia 3 years ago.I priced out tired at multile places and they consistently beat everyone's prices. Not to mention the service is always above par!
Oct 21, 2016
Over the top: I have had continued problems with my car wearing tires unevenly.After multiple replacements it was determine manufacturer alignment specs were off.Big O has been over the top with service research and warranty work even when it was beyond their control.
I even offered to pay for the last pair of tires but they handled it.
Impressed and indebted coustomer
Oct 17, 2016
Always quick and great service: I frequently take my household two cars for Maintenance and State inspections .
Service is always quick with no hassles.
Oct 13, 2016
I brought in a loose tire that had lost air. Left it for the day but they had it taken care of quickly. When I went to pick up the tire and change it from the spare in the parking lot, they stopped me and put it on for me and put my spare back in place. They did not have to do this but went above and beyond and it was greatly appreciated.
Oct 10, 2016
I am so happy with the Big O Tires facility south of Columbia!Not only are they convenient for me but their hours are awesome!I can always count on Nick to give me a ride to work.He is great!I love working with Russ and Bob!They are helpful and courteous!I trust all these guys with my families automobile needs!Thanks to Big O for all your remarkable customer relations!
Oct 8, 2016
Everything was great as always. I wouldn'ttake my vehicle anywhere else !Always fast and friendly great customer service.
Oct 7, 2016
I got off work to go to my daughter's homecoming and had a flat tire! It was 5:45pm when I barely rolled into the parking lot stressed that I was going to miss my daughter's homecoming that was going to start at 7pm! When I walked in I was greeted by a very nice man working behind the counter that informed me they were going to be closing in 10 minutes at this point. I explained my stressful situation to the man and he told me not to worry they would get me taken care of! Needless to say the Big O team saved me that day! They had my tire fixed and I paid and was walking out the door at 6:07pm! The young man that fixed my tire was also very nice! Thanks to those two men I made it on time to see my daughter at Homecoming, I would have been late or not been able to make it without these two men! Thank you for saving my daughter's homecoming!
Oct 3, 2016
Went it because the covering under the engine had come loose. Guy named Bob helped me.You reattached it for free. I'll be back next month for new tires, just because of that service.
Oct 3, 2016
great people great service they do it riteevery time
Sep 30, 2016
Took vehicle in to do oil change and check fluids,Was told everything was fine, even when I thought I was going to have to have some fluids changed.
Sep 29, 2016
They were very helpful and speedy, especially Bob he went above and beyond. I appreciate it