BIG O TIRES® STORE

Store Address
2020 N Glenstone Ave
Springfield, MO 65803

Write A Review

4.9 /5
125 reviews

Give Us a Call
(417) 831-1540

Email us
store025009@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

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Offers for 2020 N Glenstone Ave , Springfield, MO

Get up to $100 Instant Savings on Select Yokohama, Goodyear, Nitto Brand Tires with Paid Installation Purchase!

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Get up to $100 Mail in Rebate on Select Cooper Tires!

Mar 21, 2017
We have 4 cars in our house hold. Big O on N. Glenstone takes care of all 3 because of their professionalism, knowledge and friendliness. The entire workforce at this location is top notch. Ryan does a great job running this shop and his team. My expectations are exceeded every time I go to this tire shop.
Business Owner replied on Mar 21, 2017:
Thanks for the feedback, Jason. We strive to provide excellent service to our customers at Big O Tires - Springfield, MO and definitely appreciate your kind words. I look forward to seeing you soon! Rusty Coats, Owner (417) 831-1540
Mar 20, 2017
All the times before last time was really good . But the last time I was there they was a little slow . I could of us a free alignment. I got the $95 alignment but I'm still not liking it . Something dose not feel right . I'm tired feel like basketballs.
Business Owner replied on Mar 20, 2017:
Thanks, Jeff, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! Please do reach out if there is something we can help with as a follow-up to your previous alignment. Thanks again! Rusty Coats, Owner (417) 831-1540
Mar 18, 2017
Service has been good on each occasion.
Business Owner replied on Mar 18, 2017:
Keith, thank you for taking the time to let us know about your experience! We hope that you have a great day! Rusty Coats, Owner (417) 831-1540
Mar 13, 2017
I was a walk in appt. Understandably had to wait a little bit. completely satisfied. Thanks
Business Owner replied on Mar 13, 2017:
Nancy, thank you for taking the time to let us know about your experience! We hope that you have a great day! Rusty Coats, Owner (417) 831-1540
Mar 13, 2017
The store managers and employees have always been great to spend a little extra time to explain the recommended services and repairs. They do what they can to keep repair costs reasonable and are quick to get my vehicles back on the road. I say Thank you to the team on North Glenstone, Springfield, MO. I trust their expertise and rarely take my vehicles anywhere else.
Business Owner replied on Mar 13, 2017:
Thanks for the feedback, Eddie. We strive to provide excellent service to our customers at Big O Tires - Springfield, MO and definitely appreciate your kind words. Thanks again! Rusty Coats, Owner (417) 831-1540
Mar 13, 2017
I purchased tires there a few years ago and they still service( balance and rotate) for free. They patched one tire also. Fast and friendly service. Will buy next set here as well.
Business Owner replied on Mar 13, 2017:
Shawn, thank you for taking the time to let us know about your experience! I look forward to seeing you soon! Rusty Coats, Owner (417) 831-1540
Mar 10, 2017
They did the work in the time they said they would. They kept me apprised of the progress. They shared what they found to be the problem. I would definitely go back.
Business Owner replied on Mar 10, 2017:
Thanks for the feedback, Vonna. We strive to provide excellent service to our customers at Big O Tires - Springfield, MO and definitely appreciate your kind words. Thanks again! Rusty Coats, Owner (417) 831-1540
Mar 10, 2017
Everyone I spoke with was very friendly and helpful and the price was lower than originally quoted, which is great!
Business Owner replied on Mar 10, 2017:
Thanks for the great feedback! I look forward to seeing you soon! Rusty Coats, Owner (417) 831-1540
Mar 8, 2017
Had tire issues and big o employees stayed late to take care of me awesome service the type of service that brings you back and they also made sure we were happy ��
Business Owner replied on Mar 9, 2017:
Thanks for the feedback. We strive to provide excellent service to our customers at Big O Tires - Springfield, MO and definitely appreciate your kind words. I look forward to seeing you soon! Rusty Coats, Owner (417) 831-1540
Mar 6, 2017
They were very accommodating in helping me with transportation to and from work while they took care of my tire replacement. This was something that would guide me to come back to them again for service.
Business Owner replied on Mar 6, 2017:
Thanks for the feedback, Ricky. We strive to provide excellent service to our customers at Big O Tires - Springfield, MO and definitely appreciate your kind words. We look forward to seeing you again! Big O Tires - Springfield, MO (417) 831-1540
Feb 27, 2017
Well I got two new rear tires and an alignment. I would have thought that if they were doing a front end alignment they would have at least balanced the front tires.
Business Owner replied on Feb 27, 2017:
Jake, thanks for sharing all the details about your experience with Big O Tires - Springfield, MO.I look forward to seeing you soon! Rusty Coats, Owner (417) 831-1540
Feb 6, 2017
Had a very hard to find issue with my car. Seriously doubt that Big O made a good profit from this project as they worked on it till they found the issue. Thanks much to Ryan and staff for their hard work!
Business Owner replied on Feb 6, 2017:
This is great information to share with our teams. We appreciate you taking the time to share your thoughts with us. Thanks again! Rusty Coats, Owner (417) 831-1540
Feb 5, 2017
I walked in, was greeted by a friendly sales person. Explained what I wanted, got it and a with a discount to boot! I believe I was in and out in less than an hour. Everyone was very professional and very friendly.
Business Owner replied on Feb 6, 2017:
Thanks for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day! Rusty Coats, Owner (417) 831-1540
Jan 23, 2017
The employees were very helpful and prompt on getting me taking care of. I have no complaints they do an awesome job.
Business Owner replied on Jan 23, 2017:
Thanks for the great feedback! I look forward to seeing you soon! Rusty Coats, Owner (417) 831-1540
Jan 23, 2017
The guy's at big o on glenstone was great I'm glad i had a family member tell me about big o I will always go to BIG O TIRE for my work
Dec 29, 2016
They always do a great job of informing me of the work they are doing. Always letting me know of better alternatives if needed. Normally Ryan is the associate I work with and he does an excellent job knowing all four of my vehicle's and keeps me informed throughout the service if anything is found extra that needs attention. You do good Big O Tire!
Dec 19, 2016
Guys were very helpful and got me in a out in a timely manner.
Dec 10, 2016
Awesome staff! Very knowledgeable and took care of me quickly. Professional appearance and attitude.
Business Owner replied on Dec 10, 2016:
Thanks for leaving us such a great review, Jake! I look forward to seeing you soon!
Rusty Coats, Owner
(417) 831-1540
Nov 23, 2016
Very fast, great price, friendly customer service and my car rides like new! Can't be happier. The online appointment setting went off without a hitch, they even had the tire I was looking at and the promotion I had in my cart online linked with my schedule when I walked in. Didn't have to pick tires, ask prices or anything. Just dropped off my keys, and picked it up when it was ready 3 hours later.
Nov 12, 2016
Pleasant and knowledgeable staff. Got right in.
Nov 11, 2016
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Business Owner replied on Nov 11, 2016:
Thanks for the great feedback! We hope that you have a great day!
Rusty Coats, Owner
(417) 831-1540
Nov 11, 2016
Big o glenstone is the only place I allow to work on my vehicles service is always top notch price is reasonable and have never had to have reworked
Nov 11, 2016
I have never had a bad experience at this location. Always friendly
Nov 11, 2016
Jason at the Glenstone (Springfield MO) location has really taken care of me. I had the fuel system flush performed several weeks ago and it burned out the oxygen sensor. Or at least we thought it did, so I paid to have it replaced, but he worked with me on the price as it was Big O's recommendation to have it done, which resulted in more work being needed. Then the check engine light kept coming on, so I brought it back in 3 more times. Jason and the team tried several more fixes, and it did get better. Unfortunately, the check engine light continues to come on intermittently. But the van is getting older and I do feel like Jason has done his best to address the problem, even going so far as to call me after a few days off to ask how it was going. I really appreciated that extra level of service. While I have been frustrated at the course of events, I do feel like I've been taken care of. I continue to recommend Big O to folks, mostly based on the customer service and the free rides to work so I can just leave my car there all day and not have to sit and wait. Thank Jason for me, and I'll see you guys soon...but not too soon, I hope.
Nov 9, 2016
Very quick service and shuttle while work is performed is a plus for me
Thanks
Business Owner replied on Nov 9, 2016:
Matt, thanks for sharing all the details about your experience with Big O Tires - Springfield, MO. We hope that you have a great day!
Big O Tires - Springfield, MO