BIG O TIRES® STORE

Store Address
2020 N Glenstone Ave
Springfield, MO 65803

Write A Review

4.9 /5
296 reviews

Give Us a Call
(417) 831-1540

Email us
store025009@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed

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May 16, 2018
We have always had a pleasant experience and trust Big-O tires on both of our vehicles.
Business Owner replied on May 21, 2018:
Thanks! We truly appreciate your continued business with us, and we're looking forward to your next visit!
Rusty Coats, Owner
May 15, 2018
Same as always, Expert service and very respectful. Always Great no matter what we have done.
Business Owner replied on May 19, 2018:
Thanks for the great feedback! We are pleased to hear you always have a great experience with us! We look forward to seeing you soon!
Rusty Coats, Owner
May 14, 2018
I am always pleased with Big-O's service. I have been a customer for almost 20 years. I will continue to come back when needed and always recommend my family and friends use your services.
Business Owner replied on May 16, 2018:
Thanks for leaving us such a great review and for your recommendation, Terry! We sincerely value your 20 years of business, and look forward to seeing you soon!
Rusty Coats, Owner
Apr 27, 2018
Good job
Business Owner replied on Apr 28, 2018:
Hi David, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again!
Rusty Coats, Owner
Apr 23, 2018
Just needed a state inspection. Got me finished quickly.
Business Owner replied on Apr 23, 2018:
Thanks, Brad! It is great to hear that we were able to get you back on the road so quickly. We are always more than happy to assist you if anything else comes up. Take care!
Rusty Coats, Owner
Apr 18, 2018
We dropped our pick up off on a Monday evening so it could get in first thing Tuesday, They got behind and it didn't get done until after 5 Tuesday evening, but they got the job done. They apologized several times, but hey, stuff happens. they still did a great job... As always
Business Owner replied on Apr 18, 2018:
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. We hope that you have a great day!
Rusty Coats, Owner
Apr 16, 2018
we walked in on a Saturday and they were quite backed up but we still got in and out fairly quick. We have to go back for some work and made an appointment , but we always get great service at Big O.
Business Owner replied on Apr 17, 2018:
Thank you for taking the time to let us know about your experience! We hope that you have a great day!
Rusty Coats, Owner
Apr 12, 2018
They fit me in at the end of the day. All 4 tires on in no time. Pointed out a problem with my vehicle that I knew of and I'll be back in the fall to have it repaired. I was abLeto get 4 for the price of 3.
Apr 10, 2018
Service was kind and efficient! My only concern was that I had 2 other tire places tell me that the nail was too close to the sidewall to repair and your guys said it was okay to plug. I wondered if that was because of your warranty and they just didn't want to replace the damaged tire (would have required all 4 - due to all-wheel drive).
Business Owner replied on Apr 12, 2018:
Thanks, Rosie, for taking the time to share your thoughts. Please don't hesitate to call or stop by if you would like to discuss this further.
Rusty Coats, Owner
Apr 4, 2018
Very knowledgeable, helpful and professional staff.
Business Owner replied on Apr 8, 2018:
Thanks, Tim! We're so glad our staff provided a positive experience! We hope to see you here again!
Rusty Coats, Owner
Apr 3, 2018
Had called for appt and was told they couldnt do it when I got there. Rescheduled for same day and was promised there would be no issues. I returned at the new time and was taken care of 100%. I had an oil change and tire rotation. This doesn't seem like much to some but I have this done on a regular schedule. I been using this company since they opened on the south side of town. I did not receive this kind of customer service on the south side for a long time . Kudows to the north location. I will drive across town for service from now on.
Business Owner replied on Apr 5, 2018:
Paula, thank you for taking the time to let us know about your experience. We look forward to seeing you again!
Rusty Coats, Owner
Apr 2, 2018
These guys are my mechanics they do great work
Business Owner replied on Apr 5, 2018:
Thanks, Dorothy! We always love to receive great feedback. We'll pass your comments on to the team. Hope to see you soon!
Rusty Coats, Owner
Mar 26, 2018
for years, I have been taking my car to Walmart for oil changes, but, I have recently been having terrible service with them. I have taken my car to Big O for a few things recently, as well, and every time, I have been pleased....I may start bringing my car to Big O for my regular oil changes!!!
Business Owner replied on Mar 26, 2018:
James, thank you for taking the time to let us know about your experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again!
Rusty Coats, Owner
Mar 22, 2018
My Big O on North Glenstone is my go to place for all my automotive needs. They are always friendly, honest and prompt with whatever service I need. Thank you guys!
Business Owner replied on Mar 22, 2018:
Brenda, we are so happy to read such a great review about Big O Tires. Thank you, and we hope to be of service to you again!
Rusty Coats, Owner
Mar 20, 2018
I don't mind waiting a little while for service. The employees are always fun and caring.
Business Owner replied on Mar 20, 2018:
Hi, thank you for your kind words and this wonderful review! We look forward to your next visit!
Rusty Coats, Owner
Mar 17, 2018
Much better than the location on the south side of town.
Business Owner replied on Mar 18, 2018:
Thanks for the great feedback! If you have any further questions, please give us a call. We're always happy to help! We hope that you have a great day!
Rusty Coats, Owner
Mar 16, 2018
I've been bringing my vehicles to big old for 12 years now really like a service and dedication from the guys they really look out for you what's in the best interest for your vehicle. And if you ever have any questions they are always helpful so if anyone needs their vehicle worked on go holler at Ryan at Big O on Glenstone very good guy and so are the rest of the guys there
Business Owner replied on Mar 16, 2018:
Aaron, we are so happy to read such a great review about Big O Tires. Thank you, if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rusty Coats, Owner
Mar 14, 2018
Excellent Service and great personnel.
Business Owner replied on Mar 14, 2018:
Hi Barbara, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again! Take care!
Rusty Coats, Owner
Mar 12, 2018
Another great experience and I will continue to be a loyal customer.
Business Owner replied on Mar 12, 2018:
Misty, we are pleased to hear that we were able to assist you! Thank you, and we hope to be of service to you again!
Rusty Coats, Owner
Mar 8, 2018
Ryan at the N. Glenstone location extremely helpful. Great group of guys to work with.
Business Owner replied on Mar 8, 2018:
Terrys, we're happy you found our staff to be so supportive during your experience here at Big O Tires. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Rusty Coats, Owner
Mar 5, 2018
I had an oil change appt at noon on Saturday and I was in and out in 30 min. Very impressed.
Business Owner replied on Mar 6, 2018:
Donale, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit!
Rusty Coats, Owner
Mar 5, 2018
Always a great experience and helpful!
Business Owner replied on Mar 6, 2018:
Thank you, this is great information to share with the team. We appreciate you taking the time to leave us such kind comments, and a high star rating! Thanks again!
Rusty Coats, Owner
Feb 23, 2018
Dropped car off unexpectedly for a brake job. They took me to work and had the car ready by lunch time. Thanks Ryan!
Business Owner replied on Feb 26, 2018:
Brad, we are pleased to hear that Brad was able to complete everything to you satisfaction. Thank you, and we hope to be of service to you again!
Rusty Coats, Owner
Feb 21, 2018
The guys were great! Very friendly staff! Won’t go anywhere else!
Business Owner replied on Feb 23, 2018:
Thanks, Aaron! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Rusty Coats, Owner
Feb 21, 2018
Fast and friendly service.
Business Owner replied on Feb 23, 2018:
Paul, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Rusty Coats, Owner