BIG O TIRES® STORE

Store Address
3714 East Lincoln Way
Cheyenne, WY 82001

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5.0 /5
149 reviews

Give Us a Call
(307) 637-4294

Email us
store050081@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Offers for 3714 East Lincoln Way , Cheyenne, WY

Snow Tire Changeover - $16 Per Tire (Mount and Balance Included)

$39.95 Fall Car Care Special

Oil Change Savings!

$50 Off Complete Brake Service

Fluid Exchange Special!

Basic Oil Change, Rotation and Balance

Get up to $150 Off Select Nitto, Goodyear and Continental Tires!

$50 Off! A set of Big O Brand Tires

$15 Off Single Alignment

Nationwide Offers

Goodyear - Get up to $200 Visa Prepaid Card!

Cooper Tires - Get up to a $100 Prepaid Card!

Get Up to $50 Visa® Prepaid Card!

Hankook - Get up to $80 Mail-in Rebate!

Yokohama -Get up to a $70 via MasterCard® Reward Card!

Get up to an $80 Visa Mail-In Prepaid Card on select shocks and/or struts

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Oct 18, 2017
I went in to fix my tire which was done in minutes, and also asked for an oil change which they fitted into their already busy schedule. Overall it was a great experience.
Business Owner replied on Oct 18, 2017:
Thanks for letting us know about your great experience, Ethan! We look forward to seeing you soon!
Jack Floyd, Owner
Oct 17, 2017
I needed a pair of used tires for an older vehicle that is not driven regularly, and they took care of me quickly. This is the second time I've needed a used tire[s]. The other time was after an accident where someone hit my parked car and destroyed a tire. And they took care of me then, too. The only thing that I did not like is they parked my manual transmission vehicle on an incline without setting the break. Not cool. However, I'll keep coming back for all tire needs.
Business Owner replied on Oct 18, 2017:
Brad, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jack Floyd, Owner
Oct 17, 2017
Awesome service, great selection of products, totally satisfied!
Business Owner replied on Oct 18, 2017:
It is great to hear that you were satisfied with the service that was provided, Jane! We look forward to seeing you soon!
Jack Floyd, Owner
Oct 16, 2017
Joy was awesome at getting us new tires and for a good price! They were great about getting us in and out fast and back on the road after blowing a tire on the interstate! I highly recommend coming here to the friendly staff and especially JOY!! She's amazing!!!!🤗
Business Owner replied on Oct 18, 2017:
Thank you so much for the great review and recommendation! We look forward to seeing you soon!
Jack Floyd, Owner
Oct 16, 2017
Helpful, capable, knowledgeable, courteous & timely
Business Owner replied on Oct 18, 2017:
Thanks, Vicki! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jack Floyd, Owner
Oct 16, 2017
Always prompt and great service. In and out quickly. Why go anywhere else?
Business Owner replied on Oct 18, 2017:
Thanks for leaving us such a great review, Richard! We look forward to seeing you soon!
Jack Floyd, Owner
Oct 13, 2017
The staff at Big O's on Lincolnway ALWAYS takes care of our brake/tire needs for all of our automobiles. Highly recommend this shop to everyone! Keep up the excellent work.
Business Owner replied on Oct 16, 2017:
Thank you so much for the recommendation, Chris. We look forward to seeing you soon!
Jack Floyd, Owner
Oct 13, 2017
very happy with complete service.
Business Owner replied on Oct 16, 2017:
It is great that everything was completed to your satisfaction, Daryl. We look forward to seeing you soon!
Jack Floyd, Owner
Oct 10, 2017
I took a classic pickup in for preliminary restoration. Gary Stecks and his crew were enthusiastic about the project,; made useful suggestions; went out of their way to do do thoughtful and innovative work and for a very fair price. They accomplished the work in a very timely manner and could not have done better work. I have been a customer of this store for over a dozen years, and will remain so for many more.
Business Owner replied on Oct 13, 2017:
Thank you so much for sharing your experience, Ronald! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jack Floyd, Owner
Oct 5, 2017
Great job with being quick respectable and trustworthy. Need more shops that are that trustworthy and will tell you how it is and admit when they are wrong. I will be returning.
Business Owner replied on Oct 10, 2017:
Ethan, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jack Floyd, Owner
Oct 4, 2017
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Business Owner replied on Oct 6, 2017:
Thanks for the four stars, Shanda. We hope that you have a great day!
Jack Floyd, Owner
Sep 29, 2017
Thanks Doyle Poole....and,Chris...Doyle you are the pinnacle of helping a person out that,had been run around by 2 tire places....here in town .Thanks again. .
Business Owner replied on Oct 3, 2017:
It is great to hear that Doyle and Chris took such good care of you, Mike. We are always more than happy to assist you if anything else comes up. Take care!
Jack Floyd, Owner
Sep 28, 2017
Today, it was cold and rainy and on my way to work, my tire light came on. Rather than ignoring the light, I stopped at Big O Tires on Lincolnway. I parked my vehicle in front of the gargage doors and when in to seek assistance. Before I was even waited on, your employee, MILACHI BELFORD, was already out to my vehicle checking my tires. Not only was he super efficient, but his customer service and friendliness was extremely welcoming due to the ugly weather. Mr. Belford deserves to be recognized for being on top of his game this morning. Way to go Mr. Belford!! :)
Business Owner replied on Oct 3, 2017:
Thanks for letting us know what a great job Milachi has been doing, Jean. Please let us know if there is anything else we can do for you; we are more than happy to help!
Jack Floyd, Owner
Sep 25, 2017
Big O on Lincolnway in Cheyenne is the best! This past weekend we had a total blowout on the side of the interstate. We brought the tire in to be repair/replaced and despite the store being completely slammed they were able to get us a new tire in under 10 minutes. They have always taken the customers needs into consideration and they will go the extra mile no matter what! I have even showed up right before closing with a flat and they have fixed it even though they were locking up as I pulled up! This store has the BEST service in the area!
Business Owner replied on Oct 3, 2017:
Thanks for leaving us such a great review, Jody! We're delighted we were able to help you out with your tire once again and get you back on the road so quickly. We appreciate your compliments of our location and hope to see you again soon!
Jack Floyd, Owner
Sep 13, 2017
Great Job guys. I first came in just to get 2 tires on rims. The ones I had were the wrong load range. I was helped immediately. I called back and changed my order and bought 2 new tires instead of putting the used ones on. Joy did a fantastic job helping me even though My situation presented a challenge. Great job and I will be back.
Business Owner replied on Sep 20, 2017:
Timothy, thank you for taking the time to let us know about your experience! We truly appreciate your business, and we're looking forward to your next visit. Hope to see you soon!
Jack Floyd, Owner
Sep 5, 2017
Jacob was great. I went in for an oil change, coolant flush and brake check. It was discovered there was a problem with the rack and pinion. When I shared with Jacob the rack and pinion had been replaced earlier this year by the other store, he researched it and followed up with the GM, or maybe the DM, and it was fixed no charge to me. That was going above and beyond! It's great to see customer service is still alive. Thank you Jacob!
Business Owner replied on Sep 12, 2017:
Karen, we're happy to hear you had such a positive experience with Jacob! We hope that you have a great day!
Jack Floyd, Owner
Aug 31, 2017
Doyle Poole and his team were absolutely amazing to work with! I have done business with them for many years and this time the customer service and treatment was above and beyond! I got a new set of wheels and tires for my truck and they were able to beat any price in town, get the tires on quick and make a customer a lifetime happy customer! Doyle, Justin, Jacob and team have always been very good to me and have taken care of me quickly and efficiently! I will recommend you guys to all my friends and family and you will always have my continued business! Thank you guys for the great service and treatment!!! I will be working with you again very soon!
Business Owner replied on Sep 2, 2017:
Thanks for taking the time to let us know what a great job our whole team is doing, Tony. We truly appreciate your many years of continued business, and we're looking forward to your next visit. Thanks again!
Jack Floyd, Owner
Aug 25, 2017
The car I was driving informed me I had a "tire pressure" issue. I investigated, found a low tire, filled it with air and the next day it was low again, so I went to Big O to have the flat fixed, which they did and for whatever crazy reason, they did not charge me.... wow - talk about customer service. Thank you so much, Big O. Your kindness was greatly appreciated.
Business Owner replied on Aug 29, 2017:
Thanks for leaving us such a positive review, Paula! We're so pleased to hear that we were able to repair your tire and get you back on the road! We hope you choose us again in the future!
Jack Floyd, Owner
Aug 24, 2017
I will start off by saying Doyle and his staff are top notch!! Got my truck, car and atv tires in one day !!! Great pricing and excellent service. Got me going in no time. Store was clean and everyone was friendly and are willing to go the extra mile . Prices were awesome and warranties are even better. If you are looking for tires or even an alignment, look no further Big O tires on east Lincoln way is the place to go. Thanks Doyle for all your help !!!!
Business Owner replied on Aug 25, 2017:
Thanks for the great Review! We appreciate your comments on the staffs great customer service! We hope that you have a great day!
Jack Floyd, Owner
Aug 20, 2017
Once again, this BIG O TIRE team got me out of a bind! I'm headed to a horse event at 6:45 a.m. on a Saturday, and, OF COURSE, notice a low tire on the trailer at 6:44 a.m.! With fingers crossed, I drove to see if there was any way Justin could do a quick check/repair -- and VOILA ! At 7:37 I was on the road again (and before the aliens arriving for the eclipse even noticed!) Justin Reed and team - you are THE BEST! Thank you for finding a farrier's nail in my tire ...wait, rephrase, thank you for finding the farrier's nail in my tire and fixing it so promptly - and for being open at 7 on a Saturday - and for having the best coffee!
Business Owner replied on Aug 20, 2017:
Helen, thanks for sharing all the details about your experience with us! It's great to hear Justin and the team were able to find the farrier's nail, repair your trailer tire, and get you back on your way to the horse event so quickly. Don't hesitate to let us know if there's anything more we can do for you. Hope to see you soon!
Big O Tires - Cheyenne, WY
Aug 17, 2017
I was visiting family in Cheyenne and had a rental car. The check tire pressure came on so I took it to Big O. Justin Journey, the assistant manager, had his men check the tire pressures. One was low and they filled it. The next day the light came on again so I returned to Big O. Once again Justin met me and had one of his fellows pull the tire and check it for leaks. Sure enough they found a piece of metal stuck in it. Had I not gone to them, and had they not been so kind, I could have been sitting along side the interstate while my flight returned to Tucson. This is not the first dealings we have had with this particular store. We owned a business there in Cheyenne and they have always been helpful. Thanks, Justin and his tech.
Business Owner replied on Aug 18, 2017:
Thanks, Roger, for taking the time to share your experience with us. We will let Justin know of your fantastic feedback. We hope that you have a great day!
Jack Floyd, Owner
Aug 14, 2017
My husband got a flat tire on the way home from work. The next morning I pulled into Big O on Lincolnway to see if they could patch it for me. Jacob, the sales rep who helped me, let me know up front they were running behind, but offered that I could leave the tire with them and come back later. They called me back that afternoon to let me know my tire was ready. To my husbands relief, they put the repaired tire back on our car and put the spare back underneath - the chore he was dreading to do when he got home that night. Being new to Cheyenne, we didn't know where to go or who to trust. I told my husband I would have no problems returning to Big O. Thank you Jacob.
Business Owner replied on Aug 15, 2017:
Kathleen, thank you for this awesome review of our store. We'll let Jacob know of your experience with him. We hope that whenever you visit, you'll be given the exact same level of service. Thank you for trusting us with your vehicle! We hope to see you again soon.
Aug 9, 2017
As usual, this store and it's staff took care of me and my vehicle in a timely manner and with smiles!
Justin Reed does an excellent job of making me feel like a special customer.
Another flat tire...and they fixed it in a timely manner, with no additional charge (since I bought tires from them), AND they even had GOOD coffee for me to enjoy while they worked.
THANKS Justin and crew. You truly are the good guys!
--Helen Sumner
Business Owner replied on Aug 10, 2017:
Thanks for leaving us this review, Helen. It's great to hear that Justin and the rest of the team took such good care of you. We look forward to seeing you again!
Jack Floyd, Owner
Aug 2, 2017
Was very pleased with the customer service. Thanks
Business Owner replied on Aug 2, 2017:
Thanks, Susan! Your satisfaction is our top priority. Hope to see you soon!
Jack Floyd, Owner
Jul 30, 2017
I had family visiting here in Cheyenne last week. Assistance was needed and help was extended by Justin Reed from the LIncolnway store. I have done business with you for a long time and my family received the same great
help that I have. Please thank Justin Reed for his help!! He did a great job!!
Business Owner replied on Jul 31, 2017:
Justi, we always love to receive great feedback. We'll pass your comments on to Justin! Hope to see you soon!
Jack Floyd, Owner