Store Address
3714 East Lincoln Way
Cheyenne, WY 82001

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4.9 /5
389 reviews

Give Us a Call
(307) 637-4294

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Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Offers for 3714 East Lincoln Way, Cheyenne, WY

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Feb 21, 2019
Friendly, fast, great customer service. Thank you! Justin Journey.
Feb 19, 2019
I would like to recognize 2 employees from 2 different visits to the store. Justin took very good care of me when I had 2 nails in my tire. Professional and friendly. This next recognition is for Jeff. I turned on the flashers in my daughter’s car and the button stuck. Jeff immediately fixed it at no charge and saved the day! Both days were extremely cold. I have been going to this Big O for many, many years, including when I lived in Nebraska. Always the best of service!
Feb 18, 2019
I came in on Fri., Feb. 15 to have an oil change and rotate the tires on my car. Justin told me that there would be a 2 1/2 hour wait time. I didn't want to wait so he let me know that Sat. was open and he could get my car in any time. I accepted this and made an appointment for 8:00 the next morning. When I came in I was promptly helped. Justin was very courteous. He is a good representative of Big-O.
Feb 17, 2019
I was told I should consider replacing rear struts etc. No mention of front struts. Last time I had my tires rotated about 6-7 months ago I was told I needed to replace front and rear struts. My car dealer had a better price on the replacement so I had them order the parts and made an appointment. After they inspected my vehicle they told me there was nothing wrong with the struts. On this visit to your place no mention was made of the front struts. Nothing has been done to them so they must have miraculously repaired themselves.
Feb 16, 2019
Justin Journey and Jeff Snean provided excellent customer service and helped we with a flat repair.
Feb 14, 2019
Always a great place to solve my car problems!
Feb 12, 2019
Very pleased as i ALWAYS am. That is why i continue to do business at Big O. I know i can trust your sevices and feel safe in your hands
Feb 11, 2019
The Service was Executed very Well and i was very Happy with the results of my Tires. i was first going to go to Tom the Tireman, but they Priced matched the quote i had from them, and made they're Service Cost Lower than Tom the Tireman. very Well Oriented Store
Feb 8, 2019
I want you to know that Justin Reed went above and beyond to help me & my friend out with my car since neither one of us knows too much about cars? He is a very nice Employee & did everything he could to assure me that they would get my car taken care of & see what was wrong with it because I know nothing about cars except for what I learned to do from my dad? I think Justin Reed is a very good person.
Feb 7, 2019
I rolled into Big O today, with no appointment, and a leaky tire. They got me right in, and the customer service was fantastic! Jeffrey was polite and professional. I was in and out in no time at all. Thank you guys! Your team is amazing!!!
Feb 7, 2019
Jon & Cory are amazing! They helped us out as we was traveling through and hadn’t to drive through a fresh traffic accident and got a piece of glass in our tire. They fixed it up super fast so we could get on the way so we could get to our final destination for our sons surgery in the morning.
Feb 7, 2019
I moved to Cheyenne in 2015 and had never been to. a Big O Tire location. From my first visit then to four years later, I’ve been coming back. The service team is always professional and friendly. I wish I knew the names of everyone there, but the ownership is top notch and has gone out of their way to help me with basic service and new tires. I can’t say enough how fantastic a team they have at the Lincolnway branch and I wouldn’t go anywhere else. Great job running a business the way it should be.
Feb 7, 2019
Thank you Justin Journey as always, you are as sweet and professional as ever, when there are lots of “bigger issue” customers in the store you still make a “small leak in a tire” feel important! Great Service and you leave there feeling safe in your vehicle!
Feb 5, 2019
Justin and his staff at the Lincolnway location where awsome did a very good job with my truck service was good keep up the good work guys very pleased with my service
Feb 5, 2019
Justin and Justin were GREAT!!! Service was Outstanding!!!! I noticed my front right tire was low yesterday this was about 515 pm and I had to be at work at 6. I asked them if they thought they could get the tire patched in time so I wouldn't be late to work. They were like yeah we can. The technician was right on it, He jacked my truck up, was like here is the problem, there was a screw in my tire. He pulled the tire off, patched my tire and I was out of the door and on my way too work at 540. Pretty quick service. Remove tire, patch it and had me on my way in 25 minutes. Waiting room was exceptionally clean and employees professional and courteous. Next time I have tire issues or need to buy a new set of tires, I will be using Big O. Once again, Thanks Justin and Justin and to the mechanic that had me on my way in no time.
Feb 4, 2019
The guys were awesome. Very satisfied will be back.
Jan 30, 2019
I won’t go anywhere else. They always take such good care of me and my family. Thanks
Jan 30, 2019
I always get great customer service @ this store!!!!
Jan 29, 2019
These guys are always great. I trust both my business and personal vehicles with them.
Jan 28, 2019
Jeff Greene and Justin Reed are the best! They took such good care of me. I recommend Big O Tires on Lincolnway in Cheyenne, WY.
Jan 27, 2019
We we're treated promptly and courteously by Jeffrey. He looked closely at our tires before recommendations were made with several options but no pressure. Store manager offered a great deal for 4 tires and an alignment. Work was completed in a timely manner that same day and we are pleased with the work and the service!
Jan 26, 2019
I live in Cheyenne and this past week I went to Big O tires on Lincolnway to have them check my oil level (I had been to Big O in Greeley, Colo. to have work done on 1/16/19....apparently at that time of service my car was over filled with synthetic oil by 3,5 quarts!) Thank you !!!!!....... Justin Journey and Jeffrey Greene for your help in fixing my oil problem and building a trustworthy relationship with your store in Cheyenne. On 1/25/19, Jeffrey came to pick up my car while I was at work, to replace my front end struts, then returned it to me before I got off work. I so much appreciated the professional service you both gave me! Women can rest assured, that you take special care to make us all feel safe when we bring our cars in for service with you!!!!!! I will be back!!! :) P.S. Thank you Doyle for fixing my billing paperwork!
Jan 25, 2019
Big O Tires did an awesome job on my Denali today. Justin and the entire staff always treat you as #1 whenever you go there.
Jan 24, 2019
Justin was waiting on us for both my truck and then with the car. Great service. I have all my cars serviced at Big O.
Jan 24, 2019
Your guys at the Lincolnway store are always great. Very helpful!