Store Address
5510 Yellowstone Rd
Cheyenne, WY 82009

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4.9 /5
222 reviews

Give Us a Call
(307) 635-2905

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Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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May 25, 2018
Justin is the Man!!!
May 24, 2018
Came in to Big O on Yellowstone, needed a trailer tire change quickly. And these guys had me in and out in 30 mins or less.....Great jog guys!!
May 21, 2018
As usual, customer service was great--friendly, attentive, and knowledgeable. Time-to-service was very good. The mishap this time was a flat tire the next day, one of the tires they changed out had a valve leaking. Since it was virtually flat 24 hours later, I would like to think this could have been caught at the store with some final checks. When I mounted the repaired tire back on my vehicle, the pressure was only 33 psi....the remaining were 40-41---seems a little low if they would have done a final check. So...not disgruntled, things happen, I will return. But I suspect these items could have been caught and prevented.
May 18, 2018
We were traveling home to Texas and experienced a blowout and destruction of a high-performance tire. Big O didn't have the tire but got it in within 24 hours (much faster than the dealership!). They were courteous, helpful, fast, and efficient. Cory Hagreen was particularly helpful and informative (including arranging a shuttle to a local motel for us to spend the one night required). Cory made the experience much less stressful than it would have been otherwise and got us on our way just as promised. The manager on duty, Justin Journey, was also helpful.
May 16, 2018
They rock
May 15, 2018
John and Justin are great. Excellent service.
May 14, 2018
Went in for a rotate and balance. All was going fine, until the gentleman wrecked my car on the way out of the bay. Getting an estimate today for you. My buick enclave still has a "shimmy" when driving. This however has been an ongoing issue...just wish we could figure it out. I appreciate the kindness and effort from the staff and that is what keeps me coming back.
May 7, 2018
Quick and painless
May 7, 2018
Very courteous employees and great service Will be back
May 3, 2018
The guys are great in helping me get my truck to and from the shop
May 2, 2018
The service is always excellent, and the staff was friendly as always. The tire rotation was done in the time I was told it would be.
May 2, 2018
I have always been very impressed with the service I have received at the Cheyenne Big-O. I was just in for tire disposal and they got me in and out quickly, greatly appreciated. Keep up the good work.
May 2, 2018
Great service. Car took a bit to get done but Jon did everything to keep me updated and make me comfortable while I waited.
May 1, 2018
I had an oil change and tire rotation, I was in and out quickly. They kept me informed on what they were doing to my truck and when it would be ready, the customer service is the best. All the guys there are great and friendly. You have a great team there
May 1, 2018
Excellent customer service and good work. You guys have never let me down. A big thank you for all you do.
May 1, 2018
They always take good care of us when we go in. John is great to work with.
Apr 29, 2018
done well
Apr 27, 2018
I always get great service here. Jon & Justin are up front and amazing. The guys in the back do amazing work. I won't go anywhere else.
Apr 26, 2018
Great place really took care of me. Would recommend their service to everyone. Friendly and knowledgeable staff. Great place good job guys
Apr 25, 2018
Good job.
Apr 22, 2018
I love coming to Big O on Yellowstone. They always take care of me. Jon and his crew are very professional and extremely knowledgeable. I've been coming here for years and will continue to.
Apr 21, 2018
My husband and I live in Alaska, and are purchasing an RV there in the L48 to drive it home... we needed a spare tire however, as the RV did not come with one. I called Big O's and spoke with Justin, who went above and beyond to help me locate a wheel at the best price, and then discussed in-stock tire options that fit my needs. My in-laws were able to drop off the wheel, have the tire mounted in less than 15 minutes, and since I was given the option to pay over the phone, it was a seamless process for all involved. Thank you to Justin, John, and team, who helped us out!! Hopefully we never need the spare tire you helped me with! ha! Great customer service!!!!!
Apr 20, 2018
Very good customer service. Thanks Justin!
Apr 19, 2018
My wife left for work with a low-pressure light. She drove straight to Big O and they got her right in, pulled a nail out of her tire. She was back on her way to work in 20 minutes. Thanks for being there to help when I was out of town.
Apr 18, 2018
Jon was very nice and professional. Knows what he's doing.