BIG O TIRES® STORE

Store Address
5510 Yellowstone Rd
Cheyenne, WY 82009

Write A Review

5.0 /5
36 reviews

Give Us a Call
(307) 635-2905

Email us
store050090@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

Make this my store

Sign up & Save

Receive special offers, product information and coupons from Big O Tires.

Stay Connected

Offers for 5510 Yellowstone Rd , Cheyenne, WY

Basic Oil Change, Rotation and Balance Only $39.95

$25 Off Service Work of $250 or More!

$15 Off Single Alignment!

$50 Off Complete Brake Service ($25 per axle)

Trailer Tires! Bearing Pack! $10 off per Tire

Fluid Exchange Special!

$39.95 Winter Car Care Special

Oil Change Savings!

$50 Off A Set of Big O Brand Tires!

$15 Off Fuel System Service

$10 Off New Battery

Nationwide Offers

Get Up to $50 Visa® Prepaid Card!

Jan 10, 2017
My shopping experience was fast and easy today , Jacob Journey was friendly and helpful, I appreciate the good service and quick work , will be back for future help with my other vehicles as in the past they are helpful,friendly and make shopping there a first choice
Jan 7, 2017
Jacob Journey, Sales Associate at Big O Tires was a great help to my son the last couple days. They took his car in and helped him with a vibration in the front end and helped get us in for a quick oil change and tire rotation today. Everyone working at Big O Tires have always been very helpful. A big shout out to the Owner Jack Floyd for running a wonderful, respectful business in Cheyenne!!!
Jan 6, 2017
I can't say enough about the Big O Stores located in Cheyenne, WY. From the owners down to there teams they sure know how to treat a customer! They have never failed my family in whatever service we've needed! We appreciate you being part of our community! Keep it up Big O Team!!!
Business Owner replied on Jan 6, 2017:
Thanks, Sophie, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! I look forward to seeing you soon!
Jack Floyd, Owner
(307) 635-2905
Jan 4, 2017
The service and support provided by Justin Journey was top notch. The family car was in need of tires and some repair and Justin coordinated the repairs and new tires in a manner that definitely said, "Customer Service" was his number one priority. I appreciate working with an individual that knows his job and makes the experience a positive one.
Dec 30, 2016
Jacob Journey, sales associate, helped us with a slow leak in a tire. Was very professional and the service was prompt. He went above and beyond in helping us. We made it back to our home in Texas with no further problems. Thanks, Jacob, you are extremely appreciated for your help.
Business Owner replied on Dec 30, 2016:
This is great information to share with our teams. We appreciate you taking the time to share your thoughts with us. We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Dec 30, 2016
Everyone was very friendly and helpful. I talked mostly with Craig and he took time to tell me my options first on the phone and then in person. I was pleasantly surprised that they would come get my car, put on the tires, and bring it back instead of me having to drop it off in the morning. I am sure I will do business there again with oil changes and whatever. I didn't know Big O's serviced vehicles too.
Dec 19, 2016
They were out the door to greet me, but I got in before they could! Came in for 4 new tires and probably an alignment. Arrived about 8:10am, and out the door by 9am! Cold snowy blowing day and my car under nether was packed with snow. Guys were pleasant, knowledgeable and kept me informed the whole way. Only addition I might suggest is a coffee machine for customers. Thanks!
Dec 15, 2016
Justin was very helpful and knowledgable, both on the phone and in the shop. I truly appreciated his level of service and tire knowledge.
Business Owner replied on Dec 15, 2016:
Thanks for the great comments! I look forward to seeing you soon!
Jack Floyd, Owner
(307) 635-2905
Dec 13, 2016
Jacob Journey provided outstanding customer service during my recent visit...
Dec 8, 2016
Very good and professional. The only place in town I will take my vehicles.
Dec 7, 2016
They really care about customer service and always do a great job! I will always get my tires here unless my husband offers to buy me a new care instead of getting new tires and then I will opt for the new car, that has happened before. :)
Dec 6, 2016
For years my family and I have used this location for automobile service. I purchased my tires from them and they have always been great to deal with. My elderly mom has a older model Buick and from time to time has issues with it. She trusts the folks at this store and I appreciate them helping her. Often you hear of stories where older folks are taken advantage of... not these folks ! I appreciate that beyond words.

This morning my tire alert came on and it felt like I was getting a flat.. I turned around and was near my Big O store. This was about 6:50 am. The manager Greg Stephens came out to great me and said they opened at 7:30. He invited me in and talked to me about my vehicle. Before they even opened he had someone taking a look at my vehicle. They aired them up, rotated and balanced them and there was no charge since I purchased them there. I was on my way in 30 minutes. Thanks guys ! Top notch store.
Business Owner replied on Dec 6, 2016:
Kim, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Dec 2, 2016
Got some new tires and rims today and it couldn't have been easier and all my questions got answered and it didn't take long at all
Business Owner replied on Dec 2, 2016:
Thanks for the feedback, John. We strive to provide excellent service to our customers at Big O Tires - Cheyenne, WY and definitely appreciate your kind words. We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Dec 1, 2016
The Assistant Manager, Jon Naranjo, was incredibly professional, knowledgeable, helpful and friendly. They were efficient in getting new tires mounted, balanced and aligned. He also gave some recommendations on issues he observed. I will definitely go back to Big O in the future.
Nov 29, 2016
I needed to have one of my tires patched, since it was leaking air. Big O is near my workplace, so I stopped by. Manager Greg Stephens was hospitable and professional. The leak was fixed within a half hour of my arrival at the store. As a first-time customer (I recently moved to Cheyenne) I was not charged for the repair. Although I will likely seek out another Noikian dealer when I need tires for my Volvo, you can be sure that I will return to Big O when we need new tires for any of our other vehicles.
Business Owner replied on Nov 29, 2016:
Thanks, Wes, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 26, 2016
Jacob Journey stuck around late and helped my friend when he had two flat tires needing repaired on a Friday night. Definitely would recommend this store.
Nov 23, 2016
I was visiting family for the Thanksgiving holiday and my elderly mother asked me to check on her tire pressure with concern for safety. I took her car to the Big O Tire shop on Yellowstone Rd. here in Cheyenne, WY on the day before the Thanksgiving holiday. There, I was personally met by Mr. Jacob Journey and was instructed to leave the car at Big O. We went to run some errands, and he kindly called my on my cell to update me on the progress, their findings (nail puncture), and when we could pick up the car. We picked up the car without any difficulty and I must highly recommend Big O in general, and Mr. Journey specifically. Thank you so much. Happy Holidays!
Business Owner replied on Nov 23, 2016:
Thanks, Daniel, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 17, 2016
Jacob journey was extremely helpful and got me a great deal in a pinch on some winter tires for both vehicles. Awesome service and they worked past close getting me all setup.
Thanks
Nov 16, 2016
Big O Tires have provided excellent service for our entire fleet and personal vehicles for over 9 years. Jack and his crew at both locations have amazing customer service and are always there to help! They are professional, courteous and do whatever it takes to get the job done. We recommend Big O to all of our friends and clients.... They have our business for life!! :)
Business Owner replied on Nov 16, 2016:
Thanks for the feedback. We strive to provide excellent service to our customers at Big O Tires - Cheyenne, WY and definitely appreciate your kind words. We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 13, 2016
Keep up the good work
Nov 11, 2016
Jack,
Everything is always good!
April
Business Owner replied on Nov 11, 2016:
Thanks for the great feedback! We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 11, 2016
They diagnosed my truck fixed it in a timely matter. I would recommend you guys to everyone! Thanks for the great staff and amazing work.
Business Owner replied on Nov 11, 2016:
William, thanks for sharing all the details about your experience with Big O Tires - Cheyenne, WY. We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 9, 2016
Place was clean and very comfortable for waiting. Greg was professional and courteous and very helpful
Business Owner replied on Nov 9, 2016:
This is great information to share with our teams. We appreciate you taking the time to share your thoughts with us. I look forward to seeing you soon!
Jack Floyd, Owner
(307) 635-2905
Nov 7, 2016
I know nothing about cars except turn the key and drive, but I am always confident when I go into this Big O store that they will treat me with respect and be honest with me about what I need to be safe. They are friendly and very focused on providing great customer service.
Nov 7, 2016
Always quick, efficient, and affordable.