BIG O TIRES® STORE

Store Address
5510 Yellowstone Rd
Cheyenne, WY 82009

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5.0 /5
27 reviews

Give Us a Call
(307) 635-2905

Email us
store050090@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Offers for 5510 Yellowstone Rd , Cheyenne, WY

Basic Oil Change, Rotation and Balance Only $39.95

$25 Off Service Work of $250 or More!

$15 Off Single Alignment!

$50 Off Complete Brake Service ($25 per axle)

Trailer Tires! Bearing Pack! $10 off per Tire

Fluid Exchange Special!

$39.95 Winter Car Care Special

Oil Change Savings!

$50 Off A Set of Big O Brand Tires!

$15 Off Fuel System Service

$10 Off New Battery

Nationwide Offers

Michelin - Get $70 via MasterCard® Reward Card

Special Financing!!

Get a $20 Big O Tires Visa Prepaid Card by Mail-in Rebate with Select Installed Battery Purchases!

Double Your Rebate - Goodyear/Dunlop Mail-in Rebates Up to $160!

BFGoodrich - Get up to $70 via MasterCard® Reward Card

$100 Instant Savings on Select Nitto Tires!

Get Up to $50 Visa® Prepaid Card!

Hankook - Get up to $80 Mail-in Rebate!

Dec 8, 2016
Very good and professional. The only place in town I will take my vehicles.
Dec 7, 2016
They really care about customer service and always do a great job! I will always get my tires here unless my husband offers to buy me a new care instead of getting new tires and then I will opt for the new car, that has happened before. :)
Dec 6, 2016
For years my family and I have used this location for automobile service. I purchased my tires from them and they have always been great to deal with. My elderly mom has a older model Buick and from time to time has issues with it. She trusts the folks at this store and I appreciate them helping her. Often you hear of stories where older folks are taken advantage of... not these folks ! I appreciate that beyond words.

This morning my tire alert came on and it felt like I was getting a flat.. I turned around and was near my Big O store. This was about 6:50 am. The manager Greg Stephens came out to great me and said they opened at 7:30. He invited me in and talked to me about my vehicle. Before they even opened he had someone taking a look at my vehicle. They aired them up, rotated and balanced them and there was no charge since I purchased them there. I was on my way in 30 minutes. Thanks guys ! Top notch store.
Business Owner replied on Dec 6, 2016:
Kim, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Dec 2, 2016
Got some new tires and rims today and it couldn't have been easier and all my questions got answered and it didn't take long at all
Business Owner replied on Dec 2, 2016:
Thanks for the feedback, John. We strive to provide excellent service to our customers at Big O Tires - Cheyenne, WY and definitely appreciate your kind words. We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Dec 1, 2016
The Assistant Manager, Jon Naranjo, was incredibly professional, knowledgeable, helpful and friendly. They were efficient in getting new tires mounted, balanced and aligned. He also gave some recommendations on issues he observed. I will definitely go back to Big O in the future.
Nov 29, 2016
I needed to have one of my tires patched, since it was leaking air. Big O is near my workplace, so I stopped by. Manager Greg Stephens was hospitable and professional. The leak was fixed within a half hour of my arrival at the store. As a first-time customer (I recently moved to Cheyenne) I was not charged for the repair. Although I will likely seek out another Noikian dealer when I need tires for my Volvo, you can be sure that I will return to Big O when we need new tires for any of our other vehicles.
Business Owner replied on Nov 29, 2016:
Thanks, Wes, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 26, 2016
Jacob Journey stuck around late and helped my friend when he had two flat tires needing repaired on a Friday night. Definitely would recommend this store.
Nov 23, 2016
I was visiting family for the Thanksgiving holiday and my elderly mother asked me to check on her tire pressure with concern for safety. I took her car to the Big O Tire shop on Yellowstone Rd. here in Cheyenne, WY on the day before the Thanksgiving holiday. There, I was personally met by Mr. Jacob Journey and was instructed to leave the car at Big O. We went to run some errands, and he kindly called my on my cell to update me on the progress, their findings (nail puncture), and when we could pick up the car. We picked up the car without any difficulty and I must highly recommend Big O in general, and Mr. Journey specifically. Thank you so much. Happy Holidays!
Business Owner replied on Nov 23, 2016:
Thanks, Daniel, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 17, 2016
Jacob journey was extremely helpful and got me a great deal in a pinch on some winter tires for both vehicles. Awesome service and they worked past close getting me all setup.
Thanks
Nov 16, 2016
Big O Tires have provided excellent service for our entire fleet and personal vehicles for over 9 years. Jack and his crew at both locations have amazing customer service and are always there to help! They are professional, courteous and do whatever it takes to get the job done. We recommend Big O to all of our friends and clients.... They have our business for life!! :)
Business Owner replied on Nov 16, 2016:
Thanks for the feedback. We strive to provide excellent service to our customers at Big O Tires - Cheyenne, WY and definitely appreciate your kind words. We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 13, 2016
Keep up the good work
Nov 11, 2016
Jack,
Everything is always good!
April
Business Owner replied on Nov 11, 2016:
Thanks for the great feedback! We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 11, 2016
They diagnosed my truck fixed it in a timely matter. I would recommend you guys to everyone! Thanks for the great staff and amazing work.
Business Owner replied on Nov 11, 2016:
William, thanks for sharing all the details about your experience with Big O Tires - Cheyenne, WY. We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 9, 2016
Place was clean and very comfortable for waiting. Greg was professional and courteous and very helpful
Business Owner replied on Nov 9, 2016:
This is great information to share with our teams. We appreciate you taking the time to share your thoughts with us. I look forward to seeing you soon!
Jack Floyd, Owner
(307) 635-2905
Nov 7, 2016
I know nothing about cars except turn the key and drive, but I am always confident when I go into this Big O store that they will treat me with respect and be honest with me about what I need to be safe. They are friendly and very focused on providing great customer service.
Nov 7, 2016
Always quick, efficient, and affordable.
Nov 2, 2016
Justin and the Big O' Tire employees are very helpful, friendly and knowledgeable about car issues! I always know I can trust them to do what needs to be done on my car efficiently and effectively! I have been a long time customer and will continue to bring my car here in the years to come! I highly recommend this store and wonderful employees...you won't be disappointed!
Oct 31, 2016
Fast, professional tire service. Friendly, easy to work with, and proved themselves dependable so I will definitely bring my business here in the future!
Oct 31, 2016
Jon the front desk person is very nice and helpful. My most recent visit was taking a little longer than anticipated but the team stayed and finished the job right up until closing time and was great about getting me my car back. Very nice people.
Business Owner replied on Nov 11, 2016:
Thanks for leaving such a great review, Carmen! We hope you have a great day! Jack Floyd, Owner (307)635-2905
Oct 31, 2016
Jacob Journey was very friendly , helpful and through when dealing with me!!
Business Owner replied on Nov 11, 2016:
Thanks for leaving us such a great review, Dean! We hope you have a great day! Jack Floyd, Owner (307)635-2905
Oct 28, 2016
In today's times, service is a thing of the past.But not with Greg at your Yellowstone Store... He not only met my expectations, but exceeded them. I will for sure send Greg referrals everyday of the week... All your members there were great... Thanks for having such a grand store and people to assist me, my week now has ended well... It's a shame more stores in other fields aren't like yours... Keep up the good work, and if I ever come out of retirement and start another business... I am stealing Greg... (winkz)
Oct 10, 2016
Stopped in for help with a tire issue Jacob Journey got to work on it right away with his service tech very friendly and efficient thank you
Sep 29, 2016
I had bought a set of 4 tires from Discount Tire (behind the mall) in Cheyenne. One of my tires kept losing pressure and I didn't know why.I'd gone to Discount Tires on numerous occasions and at one point waited over 2 hours for someone to look at my tire, I decided enough was enough and went to Big O.Jon Naranjo came out and met with me right away. I explained to him what was going on and not only did they find out that I have a screw in my tire but Jon went ahead and fixed it for free. He is very wonderful, very professional and I would recommend them at any time thank you for all your help Jon!
Sep 24, 2016
I stopped in to have a tire looked at and of course in the meantime they discovered front brakes were metal to metal on my newly acquired Toyota and they were able to get me in right away for service. He even got a shuttle to take me and my Farmers Market vegetables home while it was being repaired! I love this Yellowstone location - they provide quick satisfactory work and are friendly!!!
Jul 26, 2016
I had a flat tire last week and needed it repaired quickly. The staff was friendly, fast and did great work! Thanks a lot....