BIG O TIRES® STORE

Store Address
5510 Yellowstone Rd
Cheyenne, WY 82009

Write A Review

5.0 /5
45 reviews

Give Us a Call
(307) 635-2905

Email us
store050090@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Offers for 5510 Yellowstone Rd , Cheyenne, WY

Basic Oil Change, Rotation and Balance Only $39.95

Michelin - Get $70 via MasterCard® Reward Card

$15 Off Single Alignment!

$50 Off Complete Brake Service

$39.95 Winter Car Care Special

Oil Change Savings!

$50 Off A Set of Big O Brand Tires!

Fluid Exchange Special!

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Michelin - Get $70 via MasterCard® Reward Card

Feb 25, 2017
Greg Stephens and Jon Naranjo were really great to work with. They and their team took care of my car without any hassling. I trust them for all future needs for it.
Business Owner replied on Feb 26, 2017:
Thanks for leaving us such a great review, Jessica! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 25, 2017
Justin Reed
Is my sales associate and this young man
Was so awesome to work with.

He's also very passionate about the work he does.
For Bigotires.

I was a business owner for over a decade and if I had employee like Mr Reed I would probably not had sold my company.

Please pass this on to Mr Reed.

Thanks again Justin Reed
Business Owner replied on Feb 25, 2017:
Thanks for the great comments! I look forward to seeing you soon! Jack Floyd, Owner (307) 635-2905
Feb 22, 2017
Jon was great, very helpful. I went in just to price tires, never dreamed I'd get in that day. But, I did and I was very impressed with Jon, very knowledgeable and friendly.
Business Owner replied on Feb 22, 2017:
Kim, thank you for taking the time to let us know about your experience! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 16, 2017
Very professional service and quality work by personable Big O employees. Would specifically like to thank Jacob Journey, Geg Stephens and Jon Naranjo for a great job well done. I will be back and will recommend your store for quality products and great customer service.
Business Owner replied on Feb 16, 2017:
Thanks, Les, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 15, 2017
I would like to commend Justin Floyd, Jacob Journey, and Greg Stephens for the First Class Service I received from them. I came in for an oil change and Justin brought one of my tires out into the waiting room. I had no idea they were so worn and cracking. I had an interview scheduled the next day in Ft let me go without telling me that the tires were so bad I probably wouldn't make it. I told him that I had recently lost my job so I really had no money that's why I really needed to go to the interview. so he and Gregg told me they would help me apply for financing options Big O has. I was able to get new tires that day and got an alignment and new brakes. Jacob was kind enough to offer me coffee while I waited and he and Justin kept me company since I had a bit of a wait. I made it safely to the interview and I got the job! I am so thankful to all of them for all their help and support . it really was a life changing situation. Thank you guys for all your help! Collins CO which I mentioned to Justin when I first came in. He told me that he could not in good conscience
Business Owner replied on Feb 15, 2017:
Sandra, thank you for taking the time to let us know about your experience! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 10, 2017
I had a recent need for an urgent repair to get my car back and running. I have a Saab and Gregg was extremely helpful in finding the fuel pump I needed!! Thanks so much for your timely and quality service!!!
Business Owner replied on Feb 10, 2017:
Thanks for leaving us such a great review, Jenifer! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 10, 2017
My wife and I take our three vehicles to Big O on Yellowstone, exclusively, for auto service. The service personnel are always friendly, helpful, knowledgeable, and fair. Justin in particular has go above and beyond to save us $$$ by checking on warranties, explaining operational issues, etc. Quality of the repair and maintenance work has been excellent. Work is usually completed ahead of schedule. We will continue to patronize Big O and recommend others do too.
Business Owner replied on Feb 10, 2017:
Bill, thank you for taking the time to let us know about your experience! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Feb 8, 2017
Recently needed snow tires - Jon and Justin did a great job getting them ordered, shipped, and installed. This store has a great staff, those who have also helped me and deserve mention are Jacob and Greg. The guys working in the bays are also very helpful and should be recognized for their good work. The owner, Jack, is doing something right at this store.
Business Owner replied on Feb 8, 2017:
Thanks for the feedback, David. We strive to provide excellent service to our customers at Big O Tires - Cheyenne, WY and definitely appreciate your kind words. I look forward to seeing you soon! Jack Floyd, Owner (307) 635-2905
Jan 30, 2017
It was a very busy day. I came in for a tire check and ended up buying new tires. The staff was handeling everything very well as a machine went down and slowed down how quickly they were able to take care of customers. They kept everyone informed and offered to make arrangements to accomodate everyone waiting. Very professional. Thanks for taking care of me.
Business Owner replied on Jan 30, 2017:
Lockshop Of Cheyene Tami, thank you for taking the time to let us know about your experience! We hope that you have a great day! Jack Floyd, Owner (307) 635-2905
Jan 10, 2017
My shopping experience was fast and easy today , Jacob Journey was friendly and helpful, I appreciate the good service and quick work , will be back for future help with my other vehicles as in the past they are helpful,friendly and make shopping there a first choice
Jan 7, 2017
Jacob Journey, Sales Associate at Big O Tires was a great help to my son the last couple days. They took his car in and helped him with a vibration in the front end and helped get us in for a quick oil change and tire rotation today. Everyone working at Big O Tires have always been very helpful. A big shout out to the Owner Jack Floyd for running a wonderful, respectful business in Cheyenne!!!
Jan 6, 2017
I can't say enough about the Big O Stores located in Cheyenne, WY. From the owners down to there teams they sure know how to treat a customer! They have never failed my family in whatever service we've needed! We appreciate you being part of our community! Keep it up Big O Team!!!
Business Owner replied on Jan 6, 2017:
Thanks, Sophie, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! I look forward to seeing you soon!
Jack Floyd, Owner
(307) 635-2905
Jan 4, 2017
The service and support provided by Justin Journey was top notch. The family car was in need of tires and some repair and Justin coordinated the repairs and new tires in a manner that definitely said, "Customer Service" was his number one priority. I appreciate working with an individual that knows his job and makes the experience a positive one.
Dec 30, 2016
Jacob Journey, sales associate, helped us with a slow leak in a tire. Was very professional and the service was prompt. He went above and beyond in helping us. We made it back to our home in Texas with no further problems. Thanks, Jacob, you are extremely appreciated for your help.
Business Owner replied on Dec 30, 2016:
This is great information to share with our teams. We appreciate you taking the time to share your thoughts with us. We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Dec 30, 2016
Everyone was very friendly and helpful. I talked mostly with Craig and he took time to tell me my options first on the phone and then in person. I was pleasantly surprised that they would come get my car, put on the tires, and bring it back instead of me having to drop it off in the morning. I am sure I will do business there again with oil changes and whatever. I didn't know Big O's serviced vehicles too.
Dec 19, 2016
They were out the door to greet me, but I got in before they could! Came in for 4 new tires and probably an alignment. Arrived about 8:10am, and out the door by 9am! Cold snowy blowing day and my car under nether was packed with snow. Guys were pleasant, knowledgeable and kept me informed the whole way. Only addition I might suggest is a coffee machine for customers. Thanks!
Dec 15, 2016
Justin was very helpful and knowledgable, both on the phone and in the shop. I truly appreciated his level of service and tire knowledge.
Business Owner replied on Dec 15, 2016:
Thanks for the great comments! I look forward to seeing you soon!
Jack Floyd, Owner
(307) 635-2905
Dec 13, 2016
Jacob Journey provided outstanding customer service during my recent visit...
Dec 8, 2016
Very good and professional. The only place in town I will take my vehicles.
Dec 7, 2016
They really care about customer service and always do a great job! I will always get my tires here unless my husband offers to buy me a new care instead of getting new tires and then I will opt for the new car, that has happened before. :)
Dec 6, 2016
For years my family and I have used this location for automobile service. I purchased my tires from them and they have always been great to deal with. My elderly mom has a older model Buick and from time to time has issues with it. She trusts the folks at this store and I appreciate them helping her. Often you hear of stories where older folks are taken advantage of... not these folks ! I appreciate that beyond words.

This morning my tire alert came on and it felt like I was getting a flat.. I turned around and was near my Big O store. This was about 6:50 am. The manager Greg Stephens came out to great me and said they opened at 7:30. He invited me in and talked to me about my vehicle. Before they even opened he had someone taking a look at my vehicle. They aired them up, rotated and balanced them and there was no charge since I purchased them there. I was on my way in 30 minutes. Thanks guys ! Top notch store.
Business Owner replied on Dec 6, 2016:
Kim, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Dec 2, 2016
Got some new tires and rims today and it couldn't have been easier and all my questions got answered and it didn't take long at all
Business Owner replied on Dec 2, 2016:
Thanks for the feedback, John. We strive to provide excellent service to our customers at Big O Tires - Cheyenne, WY and definitely appreciate your kind words. We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Dec 1, 2016
The Assistant Manager, Jon Naranjo, was incredibly professional, knowledgeable, helpful and friendly. They were efficient in getting new tires mounted, balanced and aligned. He also gave some recommendations on issues he observed. I will definitely go back to Big O in the future.
Nov 29, 2016
I needed to have one of my tires patched, since it was leaking air. Big O is near my workplace, so I stopped by. Manager Greg Stephens was hospitable and professional. The leak was fixed within a half hour of my arrival at the store. As a first-time customer (I recently moved to Cheyenne) I was not charged for the repair. Although I will likely seek out another Noikian dealer when I need tires for my Volvo, you can be sure that I will return to Big O when we need new tires for any of our other vehicles.
Business Owner replied on Nov 29, 2016:
Thanks, Wes, for reaching out to us. Your opinion really matters to us and we appreciate you taking the time to share your thoughts! We hope that you have a great day!
Jack Floyd, Owner
(307) 635-2905
Nov 26, 2016
Jacob Journey stuck around late and helped my friend when he had two flat tires needing repaired on a Friday night. Definitely would recommend this store.