BIG O TIRES® STORE

Store Address
5510 Yellowstone Rd
Cheyenne, WY 82009

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4.9 /5
124 reviews

Give Us a Call
(307) 635-2905

Email us
store050090@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Offers for 5510 Yellowstone Rd , Cheyenne, WY

Snow Tire Changeover - $16 Per Tire (Mount and Balance Included)

$39.95 Fall Car Care Special

Oil Change Savings!

$50 Off Complete Brake Service

Fluid Exchange Special!

Basic Oil Change, Rotation and Balance

Get up to $150 Off Select Nitto, Goodyear and Continental Tires!

$50 Off! A set of Big O Brand Tires

$15 Off Single Alignment

Nationwide Offers

Goodyear - Get up to $200 Visa Prepaid Card!

Cooper Tires - Get up to a $100 Prepaid Card!

Get Up to $50 Visa® Prepaid Card!

Hankook - Get up to $80 Mail-in Rebate!

Yokohama -Get up to a $70 via MasterCard® Reward Card!

Get up to an $80 Visa Mail-In Prepaid Card on select shocks and/or struts

Enter for a chance to win a Free Oil change!

Oct 20, 2017
Thanks again for getting me back on the road!
Business Owner replied on Oct 20, 2017:
It is great that we were able to help out and get you back on the road, David! We look forward to seeing you soon!
Jack Floyd, Owner
Oct 18, 2017
Pleasent experience little bit of a wait but good people and employees to talk laugh and joke with. My sales reps Mr Gary Stecks was great.
Business Owner replied on Oct 18, 2017:
Thanks, Nate! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jack Floyd, Owner
Oct 14, 2017
Thank you will be back for my free alignment check as too busy before . I had made the appointment week before so disappointed I had to come back for the free check. But, it happens
Business Owner replied on Oct 16, 2017:
Thank you for being so understanding, Rita. We look forward to seeing you soon!
Jack Floyd, Owner
Oct 13, 2017
Very nice helpful.
Business Owner replied on Oct 16, 2017:
Paulette, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jack Floyd, Owner
Oct 12, 2017
Timely and courteous service.
Business Owner replied on Oct 16, 2017:
Tim, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jack Floyd, Owner
Oct 12, 2017
The staff at Big O on Yellowstone has always been great. I've been doing business there for 20 years. There are 2 recommendations I have: 1. Consider expanding. The facility and parking lot are no longer big enough to handle the amount of business. Customers were parking on Yellowstone because all available parking spaces were filled. 2. Every time I go in, I'm always feeling pressure to purchase some other product or service. I know that up-selling is probably a requirement of staff. But I'd blown a tire, I purchased 4 tires and an alignment, as well as a Big O credit card. This turned out to be a much more expensive day than I planned, do I really have to be asked if I want other services? Please consider backing off as on this particular occasion, it wasn't the most enjoyable experience I've had with Big O
Business Owner replied on Oct 16, 2017:
Jeff, thank you for taking the time to leave us a review. We understand that there is always room for improvement, so we appreciate your feedback. We hope that you have a great day!
Jack Floyd, Owner
Oct 10, 2017
I took a classic pickup in for preliminary restoration work. Gary Stecks and his crew were enthusiastic about the project; made many useful suggestions, did the work with innovation and exceptional knowledge; and all for a very fair price. I have been a customer for a dozen years, and will continue to be, for many more.
Business Owner replied on Oct 13, 2017:
Thanks, Ronald! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jack Floyd, Owner
Oct 9, 2017
I had a fantastic experience at Big O Tires of Yellowstone, Cheyenne. From my phone call for a quote to the timely and friendly service, I was very pleased. Jon was very helpful on the phone, and also kept me updated during my wait while I was there. Thank you!
Business Owner replied on Oct 12, 2017:
Thanks, Traci! We hope that you have a great day!
Jack Floyd, Owner
Oct 6, 2017
Great service Jon is a big help.
Business Owner replied on Oct 11, 2017:
Thanks for the great comments! We hope that you have a great day!
Jack Floyd, Owner
Oct 4, 2017
We had extensive and major automotive repairs that needed to be done on our vehicle. I had the notion that we would have to wait at least a week before we could bring our car in to be serviced but Jon Naranjo was very professional and promptly scheduled us within two days of our call. The work was done within one business day and we were very impressed by the genuine customer service provided by this location. We look forward to doing all of our automotive repair business with this company and we will definitely recommend others.
Business Owner replied on Oct 9, 2017:
Jess, this is great information to share with the team. We hope that you have a great day!
Jack Floyd, Owner
Oct 4, 2017
Team Big O on Yellowstone is my go to crew! 3 set of tires this year! Keep on rolling! Jack, John & Justin always make it happen!
Business Owner replied on Oct 9, 2017:
Thanks for the great comments! We hope that you have a great day!
Jack Floyd, Owner
Oct 4, 2017
Totally honest and professional. Big O Tires is a place I trust completely to give me good value and satisfaction. Thanks, Dave Diller
Business Owner replied on Oct 9, 2017:
Dave, thank you for your fantastic review! It means so much to us to have earned your trust in our business. We hope that you have a great day!
Jack Floyd, Owner
Sep 29, 2017
Jon Naranjo took excellent care of me from start to finish. He is always so pleasant to work with and is very knowledgeable about the products and services Big O provides.
Business Owner replied on Oct 4, 2017:
It is great that Jon always takes such good care of you, Amber! We look forward to seeing you soon!
Jack Floyd, Owner
Sep 20, 2017
First time I have ever been greeted out front as I dove up to the store. The service was performed on time. The special was very reasonably priced. Not the rip-off that I got at a dealership a couple of months ago.
Business Owner replied on Sep 25, 2017:
Thanks, Charles! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Jack Floyd, Owner
Sep 13, 2017
We were traveling through Cheyenne in our motor home towing our Honda CR-V. The check tire light came on and upon my initial inspection I could see the rear driver side tire was low. We did a quick search and found this location. Gary Stecks performed our check-in and took our car into the shop right away. As it turned out, we had a nail in the tire and a patch was applied and the check tire light was reset. I was not charged any fee for the service for which we are very grateful. I would recommend this location to anyone without hesitation. Gary is the best in our book! Thanks again Gary.
Business Owner replied on Sep 20, 2017:
John, thank you for taking the time to let us know about your experience. It is great that we were able to help you out and get you back on the road quickly! We hope that you have a fantastic day!
Jack Floyd, Owner
Sep 8, 2017
Gary Stecks and Dylan Hirsch gave me excellent service. Total professionals. A pleasure doing business with them.
Aug 31, 2017
Had custom exhaust done, they did it cheaper then original quote and did a outstanding job!!!
Business Owner replied on Sep 5, 2017:
It is great that everything was completed to your satisfaction, Travis. Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Jack Floyd, Owner
Aug 24, 2017
They did a great job on my oil change and Uber multi-point inspection. Very friendly, quick service, and good prices! I will go back to buy tires from them!
Business Owner replied on Aug 25, 2017:
Thanks for the kind words! You really made our day. Your trust and continued business are very important to us, and we're proud to have earned it. Thanks again!
Jack Floyd, Owner
Aug 20, 2017
Jon Naranjo helped me replace all 4 of my tires and got my truck realigned. The service was prompt, helpful and I walked away feeling so much better about the state of my wheels. I am grateful for the wonderful service and the comprehensive work that was done to my truck,
Business Owner replied on Aug 21, 2017:
Thanks for the feedback, Matthew! We're happy Jon provided you with such great service in replacing your truck tires and that you walked away feeling better about the state of your wheels. Hope to see you soon!
Jack Floyd, Owner
Aug 10, 2017
Customer service is always great. Most of the guys are always friendly and helpful. The guys in the shop always take really good care of my truck.
Business Owner replied on Aug 11, 2017:
Thanks, Celena! It's great to hear that you have had a great overall experience here with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Jack Floyd, Owner
Aug 9, 2017
Put a new exhaust system, tires, wheels and a leveling kit on a new GMC short box. The final result definitely exceeded out expectations. The truck turned out great and we love it!
Business Owner replied on Aug 10, 2017:
Thanks, Ron! It's great that we were able to exceed your expectations. Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Jack Floyd, Owner
Aug 1, 2017
Our battery that is under warranty has low levels of electrolytes it has had to be jumped twice we took it in to have them replace it and they said there was nothing wrong with it well there is also this battery cost is $20 more than going to Kia which we will be. doing next time. I shouldn't have had to put distilled water in it to get it started to charge. I do not feel safe and taking the car out of town with the battery being this way and we have to go to Denver in 2 weeks and let it sit I have no confidence that this battery will be charged when we get back
Business Owner replied on Aug 1, 2017:
Jewel, this is great information to share with the team. We will use your feedback to improve in the future. We look forward to seeing you soon!
Jack Floyd, Owner
Jul 31, 2017
Not really an experience, but I Think "this" Big O on yellowstone, is giant steps above the rest, they do well, as quick as possible,answer your questions or Emails, and even send u reminders for service on a car you got rid of already!!(lol) you cant go wrong with these guys!
Business Owner replied on Jul 31, 2017:
Thanks for the great comments! We hope that you have a great day!
Jack Floyd, Owner
Jul 28, 2017
Gary Stecks provided exceptional service to us on July 28, 2017. He coordinated a tire rotation and front end alignment for my GMA truck while we waited in a clean and comfortable area. The work was completed quickly and efficiently. We were on our way in no time flat.
Business Owner replied on Jul 28, 2017:
Thanks for the great comments! We hope that you have a great day!
Jack Floyd, Owner
Jul 25, 2017
Gary is awesome! We don't deal with anyone else.
Business Owner replied on Jul 26, 2017:
Thanks for leaving us such a great review, Robert! We will let Gary know of your wonderful feedback. We hope that you have a great day!
Jack Floyd, Owner