BIG O TIRES® STORE

Store Address
5510 Yellowstone Rd
Cheyenne, WY 82009

Write A Review

4.9 /5
106 reviews

Give Us a Call
(307) 635-2905

Email us
store050090@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

Make this my store

Sign up & Save

Receive special offers, product information and coupons from Big O Tires.

Stay Connected

Offers for 5510 Yellowstone Rd , Cheyenne, WY

Basic Oil Change, Rotation and Balance Only $39.95

$100 Instant Savings on a Set of 4 Big O Brand Tires With Paid Installation Purchase

$50 Off A Set of Big O Brand Tires!

$15 Off Single Alignment!

$39.95 Summer Car Care Special

Oil Change Savings!

$50 Off Complete Brake Service

Fluid Exchange Special!

Nationwide Offers

Hankook – Get up to $100 Mail-in Rebate!

Get up to $60 Brake Rebate via Big O Tires Visa Prepaid Card with Purchase of 2 Axle Brake Service!

Get Up to $50 Visa® Prepaid Card!

Get a $70 Visa Prepaid Card on Continental Tires!

$100 Instant Savings on a Set of 4 Big O Brand Tires With Paid Installation Purchase

Enter for a chance to win a Free Oil change!

Aug 20, 2017
Jon Naranjo helped me replace all 4 of my tires and got my truck realigned. The service was prompt, helpful and I walked away feeling so much better about the state of my wheels. I am grateful for the wonderful service and the comprehensive work that was done to my truck,
Aug 10, 2017
Customer service is always great. Most of the guys are always friendly and helpful. The guys in the shop always take really good care of my truck.
Business Owner replied on Aug 11, 2017:
Thanks, Celena! It's great to hear that you have had a great overall experience here with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Jack Floyd, Owner
Aug 9, 2017
Put a new exhaust system, tires, wheels and a leveling kit on a new GMC short box. The final result definitely exceeded out expectations. The truck turned out great and we love it!
Business Owner replied on Aug 10, 2017:
Thanks, Ron! It's great that we were able to exceed your expectations. Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Jack Floyd, Owner
Aug 1, 2017
Our battery that is under warranty has low levels of electrolytes it has had to be jumped twice we took it in to have them replace it and they said there was nothing wrong with it well there is also this battery cost is $20 more than going to Kia which we will be. doing next time. I shouldn't have had to put distilled water in it to get it started to charge. I do not feel safe and taking the car out of town with the battery being this way and we have to go to Denver in 2 weeks and let it sit I have no confidence that this battery will be charged when we get back
Business Owner replied on Aug 1, 2017:
Jewel, this is great information to share with the team. We will use your feedback to improve in the future. We look forward to seeing you soon!
Jack Floyd, Owner
Jul 31, 2017
Not really an experience, but I Think "this" Big O on yellowstone, is giant steps above the rest, they do well, as quick as possible,answer your questions or Emails, and even send u reminders for service on a car you got rid of already!!(lol) you cant go wrong with these guys!
Business Owner replied on Jul 31, 2017:
Thanks for the great comments! We hope that you have a great day!
Jack Floyd, Owner
Jul 28, 2017
Gary Stecks provided exceptional service to us on July 28, 2017. He coordinated a tire rotation and front end alignment for my GMA truck while we waited in a clean and comfortable area. The work was completed quickly and efficiently. We were on our way in no time flat.
Business Owner replied on Jul 28, 2017:
Thanks for the great comments! We hope that you have a great day!
Jack Floyd, Owner
Jul 25, 2017
Gary is awesome! We don't deal with anyone else.
Business Owner replied on Jul 26, 2017:
Thanks for leaving us such a great review, Robert! We will let Gary know of your wonderful feedback. We hope that you have a great day!
Jack Floyd, Owner
Jul 24, 2017
They are very trustworthy and just do the work I ask for! Will continue to do maintenance and buy my tires at this store.
Business Owner replied on Jul 25, 2017:
Thanks for leaving us such a great review, Jennie! It means a lot to have earned your trust and business with us. Hope to see you again!
Jack Floyd, Owner
Jul 20, 2017
John your manager really worked with me to find a set of over sized tires that would fit my 2007 Toyota FJ Cruiser. I explained that I wanted the tallest and widest tires that would fit. I was trying to improve the off road capabilities and the look of the vehicle at the same time. He ordered a pair and tested the fit before I had to commit. Big O also installed a set of Bilstien 5100 Series shocks and struts and did an alignment. I have only had the tires and work done for a short period of time; but so far I am pleased with the look, feel and performance. I believe they did a good job installing all the parts as well. The only issue I had was 3 hours shop time to install 2 struts and 2 shocks. I still think that was a little excessive.
Business Owner replied on Jul 20, 2017:
Thanks for the great comments! Hope to see you soon!
Jack Floyd, Owner
Jul 19, 2017
Very professional
Business Owner replied on Jul 20, 2017:
Thanks, Debbie! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Jack Floyd, Owner
Jul 17, 2017
I have been nothing but pleased with the service I've received at the Big O Tire store on Yellowstone Road in Cheyenne, Wyoming. The customer service is outstanding, and the people know what they're doing. I particularly like when one of them calls me by name, even though I haven't been in the store since my last oil change.
Business Owner replied on Jul 17, 2017:
Louie, thanks for sharing your experience with us! We hope that you have a great day!
Jack Floyd, Owner
Jul 11, 2017
I've been coming to Big O Tires on Yellowstone for several years now. It's the customer service and quality work that brings me back.
Business Owner replied on Jul 11, 2017:
Thanks, Phil! We truly appreciate your years of continued business and we look forward to working with you again. We hope that you have a great day!
Jack Floyd, Owner
Jun 27, 2017
I was happy with the service and the knowledge of the employees.
Business Owner replied on Jun 28, 2017:
Annette, thank you for the positive comments! Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Jack Floyd, Owner
Jun 22, 2017
Love this place, always been on point with my needs and very informative....
Business Owner replied on Jun 24, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! We're pleased to have met your needs. Thanks again!
Jack Floyd, Owner
Jun 20, 2017
Jon and his crew did an excellent job on my Jeep recently! Thorough and very helpful with explanations as to why my check engine light was on and did their best to have it up and running for me by the end of the day.
Business Owner replied on Jun 21, 2017:
Dawnmarie, thanks for sharing all the details about your experience with us! We are so happy we could really help you out! Please let us know if there is ever more that we can do for you! Take care!
Jack Floyd, Owner
Jun 20, 2017
They did a very good job.. it has improved so much since I last worked there...
Jun 19, 2017
Gary is the best! I was only in town for a few days, in a desperate situation with my tires needing replaced and Gary found a way for me to get new tires on my car (specialty tires that are hard to find) they had me on my way within a matter of hours. Nice people, nice store and I will be back again!
Business Owner replied on Jun 19, 2017:
Thanks for the great comments! Hope to see you soon!
Jack Floyd, Owner
Jun 19, 2017
The owner and employees at Big O are always courteous, very knowledgeable and very concerned about your vehicle's needs for safety,reliability and your visit. They communicate during the service process and follow up after your visit for make sure the process and the work performed met your satisfaction. I trust Big O and continue to take my vehicles to them for superior service and know the work performed was done correctly and continue to recommend them to others.
Business Owner replied on Jun 19, 2017:
Thanks, Al! We try to provide an inviting atmosphere you can trust! We look forward to seeing you soon!
Jack Floyd, Owner
Jun 15, 2017
We have been doing business with Big O Tires for nearly ten years personally and commercially and will continue to for years to come. The customer service is unbeatable, they have an knowledgeable staff, clean and comfortable waiting areas, and always go above and beyond to assure the satisfaction of their customers!! I can't say enough how grateful we are to have such an amazing crew for our tire and car care needs! 5 starts across the board :) ! Thank you Big O Tires!!!
Business Owner replied on Jun 15, 2017:
Thanks for leaving us such a great review, Ti! Hope to see you soon!
Jack Floyd, Owner
Jun 11, 2017
We only take our cars to this Big O Tires we have had nothing but great service!!!!
Business Owner replied on Jun 11, 2017:
Thanks for the great comments! We look forward to seeing you soon!
Jack Floyd, Owner
Jun 9, 2017
Dealt with Gary Stecks......this guy is awesome.

Thanks,
Scott
Business Owner replied on Jun 9, 2017:
Thanks for leaving us such a great review, Scott! We look forward to seeing you soon!
Jack Floyd, Owner
May 15, 2017
Big O Tires has always treated us awesome. This is why we continue to use them.
Business Owner replied on May 15, 2017:
Thanks for the great comments! We look forward to seeing you soon!
Big O Tires - Cheyenne, WY
May 15, 2017
All of the employees are very polite and helpful.
Business Owner replied on May 15, 2017:
Thanks, Ron! We look forward to seeing you soon!
Big O Tires - Cheyenne, WY
May 15, 2017
I own a 2002 Camay...Just needing to get 4 new tires. Big John greeted me with his big smile and took my keys..After my car was taken back to be inspected, I was approach by Big O rep...to tell me they found a couple of safety problems...My inter self was thinking "Here we go again...More money on stuff I really don't need." The Power steering tub had burst and oil went all over.....and the torque strut was bad. The mechanic inspector Shawn came out to talk to me. He explained what a torque strut did to support the engine. I asked for the parts to be saved and go ahead with the work. When I got my car back Big John gave me the parts and showed me the defects...If Shawn hadn't taken the time and been so detailed...I and my car would have been in big trouble...It wasn't a question if...It was when.... THANKS BIG O... In Cheyenne Wyoming, on Yellowstone Ave.
Business Owner replied on May 15, 2017:
Deb, thank you for taking the time to let us know about your experience! Hope to see you soon!
Big O Tires - Cheyenne, WY
May 15, 2017
The store is so clean, easy to hang out at. Staff is so nice to customers. Jon was very attentive to my situation and knew about what was going on, since i began the sale with a different manager the communication of the store between Jack all the way down to sales, everyone knew what was going on, which impressed me very much! Plus I left the store and was going to Denver for the rest of the week and JUST FELT SAFE! Thank you Big O and Jack Floyd!