Store Address
530 S Hwy 89
Jackson, WY 83001

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4.9 /5
27 reviews

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(307) 733-8325

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Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Jun 25, 2017
I just needed a tire patch and they were obviously very busy. They could have asked that I return the next day but instead explained there would be a delay in starting repairs and told me at what time I could expect it to be completed. The work was finished early. They didn't try to sell me anything I didn't require and were professional and courteous.
Jun 23, 2017
Mark & crew are awesome, always get us back on the road in no time!
Business Owner replied on Jun 25, 2017:
Chad, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Robert Lallatin, Owner
Jun 23, 2017
Friendly desk guy. Quick accurate service. During spring and fall, over demand makes getting work done unpleasant with the first-come policy. I'd go elsewhere if I could.
Business Owner replied on Jun 24, 2017:
William, this is great information to share with the team. Hope to see you soon!
Robert Lallatin, Owner
Jun 22, 2017
I've been to this location on several occasions to change out my seasonal tires a couple times a year for two different vehicles. What I have found consistently is that the tires are always overinflated when I pick up the vehicles. The service members always use the Max PSI rating on the side of the tire instead of using the car manufacturers recommended tire pressure that can be found on the placard in the inside of the driver's side door jam. The max psi on the tire reads 44 psi while the recommended pressure it only 32 which is a pretty significant difference. The car manufacturer makes that recommendation based on each model of vehicle to find a nice balance between tire wear, gas mileage, handling and braking, and traction for that specific vehicle. It would be nice if they took the extra moment to read the placard rather than just put the max psi in each tire as it can have a dramatic impact on the list of things I mentioned above.
Business Owner replied on Jun 24, 2017:
Thanks for the great feedback! We will pass your comments on to the team, and would encourage you to mention this the next time you're in for service as well. Be sure to give us a call if you ever have any concerns regarding the service you've received. We're here to help. We look forward to seeing you soon!
Robert Lallatin, Owner
Jun 21, 2017
Very quick to provide help on our disabled trailer due to flat tire. Great service
Business Owner replied on Jun 23, 2017:
Thanks for the great feedback! We strive to provide the highest quality customer service and were happy to help get you and your trailer back on the road. Hope to see you soon!
Robert Lallatin, Owner
Jun 21, 2017
Awesome work don't have to come again to refix it
Business Owner replied on Jun 23, 2017:
Mandy, thank you for taking the time to let us know about your experience! We know that good service means doing it right the first time, and are happy to hear that you left so satisfied. We hope that you have a great day!
Robert Lallatin, Owner
May 4, 2017
great service. will be going back
Business Owner replied on May 4, 2017:
Thanks for leaving us such a great review! We look forward to seeing you soon!

Big O Tires - Jackson, WY
Oct 5, 2016
Mark and Sal are the best.Knowledgable, honest and courteous
Oct 3, 2016
We are traveling in our RV - needed help getting air into tires as some of the valve stems on the dually's were hidden. Solomon and his crew were absolutely amazing! Stepped right in after we drove up with no appointment - found the hidden stems and added air to proper pressure on all tires. Very well mannered, pleasant staff with incredible customer service! We are tourists in this area - what a warm welcoming feeling to be treated so well. Thank you Big O Tire!
Sep 10, 2016
They rotate my tires every 3,000 miles and change my oil and check the fluids.Every time for the past 15 years, they are all courteous, efficient and helpful.
Sep 2, 2016
Not only was the tire repaired in less than 20 minutes but the spare was put back under the car and the jacking tools all disassembled and put back in their storage compartment
Aug 12, 2016
They consistently provide trustworthy and wonderful service
Jul 24, 2016
We stopped in with a flat tire and we knew we needed to replace all 4. They helped us find what we were looking for and made the change quick.
Jun 25, 2016
Great service. Prompt. They know your name and Mark is fantastic.
May 30, 2016
Love there attitude.always look forward to there helping me
Apr 21, 2016
Salesman was big help. He help with getting a credit card for my tires. Got a great deal on the tires.
Apr 19, 2016
I have purchased two new sets of tires from Mark and his team at Big-O in the last six months. Each experience has been nothing less then awesome. Professional, courteous, timely! The tires have proven to be very high quality exceeding my expectations. I could not be happier and would recommend Big-O Tires to anyone.
Apr 11, 2016
Fast and friendly service. Very professional and helpful.
Mar 12, 2016
Went in for tire rotation they were very fast and efficient. Love these guys!
Feb 10, 2016
They call when they're done or when the have as question or concern and the are always friendly and courteous, with smiles. I love to go there every 3000 miles.
Jan 31, 2016
Great customer service, very friendly and helpful. Service was excellent as always. Highly recommended!
Jan 29, 2016
As always when I walk in the door in greeted by name. Mark is fantastic. Service is excellent and I'm always treated fair.
Jan 3, 2016
Tire pressure indicator on and 2 slightly low tires. They got me in and out quickly. No nails or punctures. Snow tires went on right after thanksgiving and all good then so it is a mystery but Big O adjusted it.
Nov 6, 2015
I got tires for both of my cars and I'm very happy with their services and price.
Nov 3, 2015
I mostly go to Big O Tires for my oil change and have always been treated quite nicely. Friendly staff and great service! Will continue to go as long as I live in Jackson.