BIG O TIRES® STORE

Store Address
530 S Hwy 89
Jackson, WY 83001

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4.9 /5
62 reviews

Give Us a Call
(307) 733-8325

Email us
store050203@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Aug 14, 2017
Flat tire (nail in-between treads) was fixed in less than 1 hour after arriving without an appointment. I was pleased that they could do the repair so quickly.
Business Owner replied on Aug 15, 2017:
Thanks, Charles! It's great that we got you back on the road so quickly. We look forward to seeing you again!
Robert Lallatin, Owner
Aug 12, 2017
Thank you for installing the new tires. Everything was good except 1 thing which was totally ridiculous - asking us to check the lug nuts after 30 miles - if you have someone who you think is not putting the lug nuts on right, you need to fire that sucker. Other than that, excellent.
Business Owner replied on Aug 14, 2017:
Thanks, John, for taking the time to share your thoughts. We are always looking for ways to improve so we appreciate the feedback. We hope that you have a great day!
Robert Lallatin, Owner
Aug 11, 2017
We are from Tucson AZ staying in Big Piney, Wy in our motorhome and were losing air in the car tire on our way up to Jackson Hole, hoping we could last till we got there. Found you from a guy in Hoback Junction telling us where to go. we got there and were told that there were 10 cars in front of us. thinking we'd be there all day we walked to breakfast while there we got a call saying the car was done. 1 hour is all it took. Now that is fast and awesome service. Thank you, BIG O TIRE OF JACKSON, WY. You won us over!! thank you, thank you, thank you!!
Business Owner replied on Aug 12, 2017:
Thanks, Don! It's great to hear that we were able to get you back on the road so quickly. Please let us know if there is anything else we can do for you; we are more than happy to help. We hope that you have a wonderful day!
Robert Lallatin, Owner
Aug 9, 2017
We had a very positive experience at Big O. We got in very quickly and although it was a challenging job (blown interior rear tire on a dual tire RV motorhome), the crew did it quickly. The counter guy was knowlegeable, courteous and friendly.

Would have liked a mileage warrantee on the new tire but hopefully it will not be an issue, since we are on an extended cross-country trip.
Business Owner replied on Aug 10, 2017:
Thanks, Mike! It's great to hear that our staff was able to get you back on your cross-country trip so quickly. We hope that you have a great day!
Robert Lallatin, Owner
Aug 7, 2017
I could not have had a better experience. The two gentlemen at the desk who helped me were amazing. They were efficient and polite and very helpful. The man who fixed my problem was so nice as well. I felt like a valued customer and will tell everyone I know. Keep up the good work!
Business Owner replied on Aug 7, 2017:
Thanks so much for the kind words, Shannon! We appreciate you taking the time to let us know how we did! Please don't hesitate to reach out to us if you need further assistance. Take care!
Robert Lallatin, Owner
Aug 7, 2017
Great service and very quick repair. Thank you.
Business Owner replied on Aug 7, 2017:
Wyatt, thank you for taking the time to let us know about your experience! Hope to see you soon!
Robert Lallatin, Owner
Aug 7, 2017
Great guys, great service, at a good price
Business Owner replied on Aug 7, 2017:
Bob, thanks for sharing all the details about your experience with us! We'll be sure to pass your compliments on to the team. Hope to see you soon!
Robert Lallatin, Owner
Aug 7, 2017
I look forward to getting back together with Mark Dabell great friendly out reach got what I needed
Business Owner replied on Aug 7, 2017:
Brent, thank you for taking the time to let us know about your experience! Hope to see you soon!
Robert Lallatin, Owner
Aug 7, 2017
Needed tires late in day on Friday your desk man verified quickly you had tires I needed, and had them mounted in less than an hour, just before closing! That is good service!
Business Owner replied on Aug 7, 2017:
Dudley, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Robert Lallatin, Owner
Aug 2, 2017
Flat tire needs led us to your facility. We were waited upon immediately and the speed of service was perfect. Your manager went out of his way to help us, treated us royally, and we would recommend his service highly and this service center to anyone. THANKS for your help in a desperate time of need.
Business Owner replied on Aug 2, 2017:
Thanks for leaving us such a great review, Lewis! We hope that you have a great day!
Robert Lallatin, Owner
Aug 2, 2017
My family and I were vacationing in Wyoming. We are from Chicago. During our stay, our left front tire developed a flat. Upon closer inspection, I noticed it had picked up a screw somewhere along the trip. I called Big O, and Mark DaBell was instantly helpful, telling us to bring it in and they would take care of it. When we arrived, we were greeted warmly, and Mark and the technician Juan inspected the tire and felt it could be repaired in about 45 minutes. 20 minutes later Mark called and said we were all set. They re-mounted the repaired tire and reset my spare in it's storage place. Many, many thanks to Mark and Juan and the Big O in Wyoming for getting us back on the road at a great price!
Business Owner replied on Aug 2, 2017:
Thanks, Rob! It's great that we were able to get you back on the road so quickly. We look forward to seeing you soon!
Robert Lallatin, Owner
Jul 31, 2017
Very fast service by knowledgable individuals. Good product.
Business Owner replied on Jul 31, 2017:
Betty, thank you for taking the time to let us know about your experience! Hope to see you soon!
Robert Lallatin, Owner
Jul 28, 2017
It
Business Owner replied on Jul 28, 2017:
Thanks, Barb! We hope that you have a great day!
Robert Lallatin, Owner
Jul 28, 2017
Mark is always great to deal with. Even when they are busy he takes time explain what needs to be done. He is a straight shooter which is hard to find. I'll be back.
Business Owner replied on Jul 28, 2017:
Thanks, Ed! We are lucky to have Mark here with us and we will let him know of your great feedback. We look forward to seeing you soon!
Robert Lallatin, Owner
Jul 27, 2017
Jon was superb, helping us to replace a damaged tent trailer tire, and upgrade the remaining 2 whilst traveling through Jackson.

We even received excellent camping advice, and staff checked tire pressures on the car too.
Business Owner replied on Jul 27, 2017:
Thanks for the great comments! We hope that you have a great day!
Robert Lallatin, Owner
Jul 26, 2017
Fast repair of a bad tire. professional, polite, prompt.
Business Owner replied on Jul 27, 2017:
Thanks, David! We're thrilled that we were able to get you back on the road so quickly. We look forward to seeing you soon!
Robert Lallatin, Owner
Jul 26, 2017
This was a walk-in basically. I drove from Los Angeles last week and have been driving in this area. Picked up a nail and called to see if anything can be done to repair the tire as i wasn't sure the extend of the damage since I had to drive a quarter of a mile while it was deflating. The car is a rental and nobody here in Jackson Hole carried that brand of tire, it would have taken a couple of days for a new one to arrive and I was prepared to get a different brand but of same size.
The technician was very knowledgeable and reassured me the tire was repairable, I went next door to have a sandwich and it was repaired. I am very happy with the service not only because i didn't need to buy a new tire but more because of the way I was treated and the knowledge they had and how it was explained to me. Great job!
Business Owner replied on Jul 27, 2017:
Thanks for leaving us such a great review, Tim! It makes us very happy that we were able to help you out in a time of need. We hope that you have a great day!
Robert Lallatin, Owner
Jul 25, 2017
On vacation from South Louisiana. Walked into tire store 15 mins prior to closing time. Asked for a pressure check on one tire giving a low pressure warning. They pulled tire and found a screw causing a slow leak. They repaired the tire and had me back on the road within 30 mins. Very appreciative for the service rendered at a very fair and reasonable price. The service allowed us to continue our planned family planned vacation with out worry or interruption. Thanks a bunch Big-O.
Business Owner replied on Jul 26, 2017:
Thanks for leaving us such a great review! We're thrilled that we were able to get you back on the road so quickly. We hope that you have a great day!
Robert Lallatin, Owner
Jul 24, 2017
I came in for a tire that was losing pressure over time. I had been camping in the Snake River Canyon and was planning to drive home almost 300 miles the next day. I just dropped in without an appointment. The team was great and very helpful getting my tire patched very quickly for a very reasonable price.

Thank you!
Business Owner replied on Jul 25, 2017:
Thanks for leaving us such a great review, Ken! We are happy that we were able to get you back on the road so quickly. We hope that you have a great day!
Robert Lallatin, Owner
Jul 20, 2017
My car was taken in immediately- tire problem diagnosed and treated within a half hour. Very reasonable cost.
Business Owner replied on Jul 20, 2017:
Thanks for the great comments! Hope to see you soon!
Robert Lallatin, Owner
Jul 19, 2017
Mark was very helpful. He is knowledgable and courteous. This is busy and well run shop. I would refer anyone needing tires or oil change.
Business Owner replied on Jul 20, 2017:
Thanks for leaving us such a great review, Keith! We will let Mark know of your great feedback. We hope that you have a great day!
Robert Lallatin, Owner
Jul 19, 2017
Just got moved here that weekend. Got a inch and a half long set screw deep in my truck tire causing air to release. So i didnt have that luxury of just calling friend to help out. It gappened on a Sunday of all days...nothing open. 1st thing Monday i got it in to Big O Tires in Jackson w/scheduled appointment. They had it repaired & back on the rd. In about an hr. Lifesavers. Excellent crew/service!
Business Owner replied on Jul 19, 2017:
Thanks, Ryan! We will let the whole staff know of your wonderful review. We hope that you have a great day!
Robert Lallatin, Owner
Jul 18, 2017
I was passing through town and had to canvass several stores to get an oil change. I found the customer service at Big-O to be the best by far. It was exemplary.
Business Owner replied on Jul 18, 2017:
Thanks, Rob! We are so happy that we were able to help you out in a time of need. We hope that you have a great day!
Robert Lallatin, Owner
Jul 17, 2017
Extremely pleasant and courteous staff
Business Owner replied on Jul 17, 2017:
Thanks for the great feedback! We hope that you have a great day!
Robert Lallatin, Owner
Jul 17, 2017
Great bunch of guys. Very willing to rush the tire repair for a return trip to salt lake. Much appreciated for their quick response.
Business Owner replied on Jul 17, 2017:
Thanks for the great feedback! We hope that you have a great day!
Robert Lallatin, Owner