BIG O TIRES® STORE

Store Address
530 S Hwy 89
Jackson, WY 83001

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4.9 /5
92 reviews

Give Us a Call
(307) 733-8325

Email us
store050203@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Dec 11, 2017
Came in for a hole in my tire pulling into Jackson from Rock Springs. Mountain Modern Motel sent me there. I got right in and fixed on a Friday night at 515pm. Guys were nice and prompt. Quick service. Altho, I left and still had a low tire pressure light on. I pulled over in parking lot before leaving and check tire pressure in all tires and none of them matched... 35, 47, 38, 42. Just would of thought they would of checked them. I could be wrong tho. I was traveling alone with 3 kids. Just food for thought.
Business Owner replied on Dec 11, 2017:
Melissa, we're glad to hear our team was able to service your vehicle and get you back out on the road so quickly. We also appreciate your feedback about the tire pressure after your visit and will take this into consideration as we work to improve our customer experience going forward. If you'd like to discuss this in further detail, please give us a call. We're always happy to help!
Robert Lallatin, Owner
Dec 10, 2017
My wife and I were traveling in our RV and a little car slammed on his breaks in a 50 mph zone. I had to break hard and made flat spots on my front tires. We live in small town Colorado and needed tires fast. We drove to Jackson and talked with Salomon Flores in need of tires. Not only did he find the tires we needed but he moved the schedule around so we could be on the road quickly. One and a half hour later we were on the road heading home. Salomon made our day and our travel home safe and relaxed. Thanks to all.
Business Owner replied on Dec 10, 2017:
Thanks for the kind words! You really made our day. We look forward to seeing you soon!
Robert Lallatin, Owner
Dec 4, 2017
Staff is very friendly.
Business Owner replied on Dec 5, 2017:
Alyssa, thanks for sharing the details about your experience with us! We hope that you have a great day!
Robert Lallatin, Owner
Dec 4, 2017
Excellent customer service from initial call to service!!
Business Owner replied on Dec 4, 2017:
Thanks, Johannes, for taking the time to share your thoughts! We hope that you have a great day!
Robert Lallatin, Owner
Dec 4, 2017
Love you guys.
Business Owner replied on Dec 4, 2017:
William, thanks for sharing your feedback. We are happy to have you as a customer! Have a great day!
Robert Lallatin, Owner
Nov 28, 2017
Great friendly service. Fit me in on a crowded day.
Business Owner replied on Nov 28, 2017:
Thanks for leaving us such a great review, Sharee! We look forward to seeing you soon!
Robert Lallatin, Owner
Nov 20, 2017
Service was fast and well done, and providers were friendly.
Business Owner replied on Nov 20, 2017:
Alyssa, this is great information to share with the team. Hope to see you soon!
Robert Lallatin, Owner
Nov 20, 2017
I was sold the best value tire. It was efficient service. Everyone was friendly.
Business Owner replied on Nov 20, 2017:
Thanks, Kristin! We look forward to seeing you soon!
Robert Lallatin, Owner
Nov 19, 2017
Fast and efficient, tire was patched
Business Owner replied on Nov 20, 2017:
Sue, thank you for taking the time to let us know about your experience! It is great that we were able to get you back on the road quickly. Hope to see you soon!
Robert Lallatin, Owner
Nov 17, 2017
Always great service. I'll be back in a year to buy four new tires.
Business Owner replied on Nov 20, 2017:
Thanks, Myron! We truly appreciate your continued business, and we're looking forward to your next visit!
Robert Lallatin, Owner
Nov 14, 2017
Amazing service and knowledge.
Business Owner replied on Nov 17, 2017:
Veronica, thank you for taking the time to let us know about your experience! Thanks again!
Robert Lallatin, Owner
Nov 13, 2017
I have been buying my tires here for years and have always been given great customer service. This store gets pretty busy in the spring and fall so have a little patience or choose a different time of day if 50 people show up on the same morning to have winter tires installed. Mark and John are very knowledgeable and super helpful. Also a plus is any Big O store will help you if you have tire problems.
Business Owner replied on Nov 15, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Robert Lallatin, Owner
Nov 8, 2017
Nice tires. I will feel safe this winter.
Business Owner replied on Nov 8, 2017:
We're happy to hear that, Terry. Hope to see you soon!
Robert Lallatin, Owner
Nov 8, 2017
Thank you for giving me such prompt and excellent service!
Business Owner replied on Nov 8, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Robert Lallatin, Owner
Oct 23, 2017
Everyone was very nice. Great service and a nice smooth ride. Thank you.
Business Owner replied on Oct 23, 2017:
Thanks, Debra! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Robert Lallatin, Owner
Oct 18, 2017
Mark at Big O Tyres in Jackson Hole, Wyoming, is an absolute STAR!! He's professional, pleasant and always calm, no matter what.
Business Owner replied on Oct 18, 2017:
Thank you for letting us know what a great job Mark has been doing, Susanne! We look forward to seeing you soon!
Robert Lallatin, Owner
Oct 11, 2017
I went over a pothole and it created a bulge in the sidewall. I called Big O in Jackson and they ordered the tire for me. I was scheduled to spend the night in Jackson, went in the next morning at 7:30 and the tire was changed and was on my way by 8:15. Excellent all around!
Business Owner replied on Oct 14, 2017:
Price, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Robert Lallatin, Owner
Oct 6, 2017
I was impressed at how fast the job got done! Thank you!
Business Owner replied on Oct 11, 2017:
Thanks for the great comments! We hope that you have a great day!
Robert Lallatin, Owner
Oct 4, 2017
Your staff is always so nice when i go in to get my oil changed or buy tires. It so easy to have a one stop shop where I can get an oil change and my tires rotated with out having to bring it to two different places.
Business Owner replied on Oct 9, 2017:
Thanks, Taylor! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Robert Lallatin, Owner
Sep 28, 2017
Traveling through the area stopped and got a flat on my car dolly told me about an hour to an hour and 45 minutes had it fixed in about a half an hour very satisfied
Business Owner replied on Oct 4, 2017:
We're happy to hear that everything was completed to your satisfaction, Ken. We look forward to seeing you soon!
Robert Lallatin, Owner
Sep 26, 2017
I arrived at 7:45 just to avoid a long wait time, but several others had also arrived early, so my wait time was still longer than I anticipated. However, the manager put three mechanics on my car just to have it done as quickly as possible - 45 min for all four tires! Needless to say, I was really pleased. Super service!!
Business Owner replied on Oct 3, 2017:
Deborah, thank you for taking the time to let us know about your experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Robert Lallatin, Owner
Sep 20, 2017
Great place. Very friendly, very helpful team.
Business Owner replied on Sep 26, 2017:
Thanks! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Robert Lallatin, Owner
Sep 13, 2017
Mark DaBell took great care of us for two replacement tires We highly recommend this Big O store!!
Business Owner replied on Sep 15, 2017:
It is great to hear that Mark took such good care of you! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks!
Robert Lallatin, Owner
Sep 11, 2017
Great place for getting tires repaired. Very reasonable prices, good location, and WIFI (FREE) This is the 2nd time I've used these folks to fix my tires. Staff was great!
Business Owner replied on Sep 15, 2017:
Thanks, John! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Robert Lallatin, Owner
Sep 7, 2017
Had a flat on our RV. Tire was bad and could not be fixed. Nowhere to find tires, then found Big O Tires. They had All the tires we needed and got us right in so we could continue.
Business Owner replied on Sep 14, 2017:
It is great to hear that we were able to help out and get your RV back on the road, Robert. We hope that you have a fantastic day!
Robert Lallatin, Owner