BIG O TIRES STORE

Store Address
1420 James Ave
Bedford, IN 47421

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4.9 /5
285 reviews

Give Us a Call
(812) 275-3100

Email us
store014088@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Offers Overnight Key Drop
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Feb 9, 2019
The manager (I think) is a jerk.
Business Owner replied on Feb 13, 2019:
Don, thank you for your response. If you'd like to discuss your experience further, we encourage you to reach out to us directly. We would greatly appreciate your feedback.
Tony Ellis, Owner
Feb 7, 2019
Excellent --- Oil change, cabin and air filter change
Business Owner replied on Feb 12, 2019:
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
Tony Ellis, Owner
Feb 4, 2019
Friendly staff, quick in and out service. Good prices
Business Owner replied on Feb 10, 2019:
Thanks, Sarah, for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with our team. Hope to see you soon!
Tony Ellis, Owner
Feb 1, 2019
I'm very grateful for the professionalism and awesome customer service I received here. This is the only place I can come for vehicle issues and not feel like I'm being patronized or taken advantage of, just for being a woman. I felt treated with respect, and you don't just get that anywhere. Thanks again!
Business Owner replied on Feb 7, 2019:
Hello Erika, thank you; we appreciate your feedback! We're so pleased to hear you had such a wonderful experience with our team. We look forward to seeing you again soon!
Tony Ellis, Owner
Jan 22, 2019
Good service
Business Owner replied on Jan 22, 2019:
Gordon, we are very happy we could provide you with a positive experience! Thanks again!
Tony Ellis, Owner
Jan 18, 2019
Good service
Business Owner replied on Jan 22, 2019:
Donna, we're happy to hear you had such a positive experience with our team! We hope that you have a great day!
Tony Ellis, Owner
Jan 16, 2019
You all do a great job - thanks!
Business Owner replied on Jan 18, 2019:
Thanks for the great feedback, Mark! Hope to see you soon!
Tony Ellis, Owner
Jan 14, 2019
Very clean place and very polite people!
Business Owner replied on Jan 16, 2019:
Thanks for the great comments! Hope to see you soon!
Tony Ellis, Owner
Jan 10, 2019
Had an issue with a misthreade, loose oil filter after I returned home. Had to return to the store. Tristan, Matt and the young lady at the counter took care of me immediately.
Jan 9, 2019
Super friendly staff and my wait time was short and the coffee was fresh.
Jan 4, 2019
Product knowledge and expertise is not applicable in this instance. Service (tire rotation and installing snow tires) was very quick for a busy afternoon--about an hour. There was no charge, as tires were BigO, but still was a nice perk.
Business Owner replied on Jan 7, 2019:
Thanks, Bob, for taking the time to share your thoughts! We're glad to hear we were quick in installing snow tires, as efficiency is key to providing excellent customer service. We hope to excel the next time you visit as well! Thanks again!
Tony Ellis, Owner
Jan 1, 2019
Good service
Business Owner replied on Jan 4, 2019:
Brian, thank you for taking the time to let us know about your experience! We hope to see you soon!
Tony Ellis, Owner
Dec 18, 2018
Was treated well. Everyone courteous. Helpful with info
Business Owner replied on Dec 21, 2018:
Thanks, Yvonne, for taking the time to share your thoughts! Hope to see you again down the road!
Tony Ellis, Owner
Dec 17, 2018
I really appreciate your customer service. It seems many retailers no longer try but your team is excellent. Keep up the good work. I will return often.
Business Owner replied on Dec 18, 2018:
Thanks for leaving us such a great review, Skip! We're so pleased to hear you have had such a wonderful experience with our team. We look forward to seeing you soon!
Tony Ellis, Owner
Dec 12, 2018
Always do a good job, timely and answers questions.
Business Owner replied on Dec 13, 2018:
Thanks for leaving us such a great review, Charles! Please let us know if there is anything else we can do for you; we are more than happy to help. We look forward to seeing you again soon!
Tony Ellis, Owner
Dec 10, 2018
Thank you
Business Owner replied on Dec 12, 2018:
Hello! Thank you for taking the time to leave this great rating! We hope that you have a wonderful day!
Tony Ellis, Owner
Dec 4, 2018
It was a good visit. I came in without an appointment, got 4 tires and an alignment and was out in under 2.5 hours. They had originally said it should be 1.5 hours, but I kind of expected a little longer than that. My only complaint is that I had asked them to do a front end inspection when I came in. They seemed to have done it, but I had to ask if anything was wrong. When I did, they said a wheel bearing was a little loose. I then had to ask how much it would cost for them to fix it.
Business Owner replied on Dec 6, 2018:
Travis, we really appreciate all of your feedback! We will use your comments to improve the service we provide. Hope to see you again!
Tony Ellis, Owner
Nov 29, 2018
I had 4 new tires put on. I would like to see if at all possible maybe doing a quick check of the of the vehicles fluids.
Business Owner replied on Dec 4, 2018:
We are glad we could help you with your tire needs, Richard! Please give us a call at your earliest convenience so that we can get you set up for your next service. We look forward to hearing from you soon!
Tony Ellis, Owner
Nov 27, 2018
Great service, knowledgeable staff, friendly too.
Business Owner replied on Dec 3, 2018:
Thanks for leaving us such a great review, Bill! We're so pleased to hear you had such a wonderful experience with our team. Hope to see you soon!
Tony Ellis, Owner
Nov 23, 2018
Tristen was a huge help, great service, in and out. Over all great job.
Business Owner replied on Dec 2, 2018:
Hello Greg, thank you for taking the time to let us know about your experience! We're so pleased to hear that you enjoyed your visit with Tristen. Hope to see you soon!
Tony Ellis, Owner
Nov 8, 2018
Always treated with kindness and can tell that my business is valued. Best place in Lawrence County and surrounding counties for tires and service. Very honest and the best prices
Business Owner replied on Nov 11, 2018:
Thanks, Greg, for taking the time to share your thoughts! Please let us know if there is anything else we can do for you; we are more than happy to help. Hope to see you soon!
Tony Ellis, Owner
Oct 18, 2018
I have several vehicles that I take to Big O. I always get great quality service. The staff is very knowledgeable and I always get great customer service.
Business Owner replied on Oct 21, 2018:
Hello Candi, thank you for taking the time to let us know about your experience! It means so much to us to have earned your trust and loyalty in our business. We look forward to seeing you soon!
Tony Ellis, Owner
Oct 16, 2018
Big O Tires has always treated me well, from fixing a flat in an out of state branch to rotating tires and being prompt to help me. I am a well pleased customer. Thank you
Business Owner replied on Oct 17, 2018:
Tracy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Please don't hesitate to reach out if there's anything additional we can do for you.
Tony Ellis, Owner
Oct 15, 2018
good service and price
Business Owner replied on Oct 16, 2018:
Thanks, David, for taking the time to share your thoughts! Hope to see you soon!
Tony Ellis, Owner
Oct 8, 2018
Very satisfied
Business Owner replied on Oct 9, 2018:
David, your satisfaction is our top priority! We hope that you have a great day!
Tony Ellis, Owner