BIG O TIRES STORE

Store Address
1420 James Ave
Bedford, IN 47421

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4.9 /5
133 reviews

Give Us a Call
(812) 275-3100

Email us
store014088@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed

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Tire Services

  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Offers Overnight Key Drop
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Oct 16, 2017
Was told it would be about an hour and a half wait. It was actually only a half hour! Always get good customer service.
Oct 9, 2017
Very happy with the customer service here, will definitely be returning. They also accepted my competitor's couple which I really appreciated.
Business Owner replied on Oct 13, 2017:
Emily, we're happy you're pleased with the customer service you receive at our location. We look forward to seeing you soon!
Tony Ellis, Owner
Oct 9, 2017
I appreciate you and the good work you do thank you
Business Owner replied on Oct 12, 2017:
Thanks for the kind words! You really made our day. We hope that you have a great day!
Tony Ellis, Owner
Oct 4, 2017
Friendly and helpful
Business Owner replied on Oct 9, 2017:
Thanks, Kathy! We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Tony Ellis, Owner
Oct 4, 2017
Awesome customer service as always!!
Business Owner replied on Oct 9, 2017:
Thanks for letting us know about the awesome customer service you received, Stone. We look forward to seeing you soon!
Tony Ellis, Owner
Sep 7, 2017
Steve was so awesome. I appreciate you treating me as a human being and not a female who knows nothing.
Business Owner replied on Sep 13, 2017:
Thanks for letting us know what an awesome job Steve has been doing, Kelly. We look forward to seeing you soon!
Tony Ellis, Owner
Aug 31, 2017
Great service as always!
Business Owner replied on Sep 5, 2017:
Thanks, Stone! We truly appreciate your continued business, and we're looking forward to your next visit. Hope to see you again!
Tony Ellis, Owner
Aug 21, 2017
Friendly and fast! 5-stars all around!
Business Owner replied on Aug 22, 2017:
It is great to hear that our staff took such good care of you and got you back on the road quickly, Jonathan. Please let us know if there is anything else we can do for you. Hope to see you again!
Tony Ellis, Owner
Aug 17, 2017
Love Big O never go anywhere else! Been to a couple and Bedford, Indiana is amazing love the whole crew
Business Owner replied on Aug 18, 2017:
Thanks, Melissa. We truly appreciate your continued business with us, and we will let the crew know of your great feedback! We look forward to seeing you soon!
Tony Ellis, Owner
Aug 17, 2017
Great service!
Business Owner replied on Aug 18, 2017:
Thanks for the review, Stone. We're happy to hear that our team provided you with the great service that you deserve. Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Tony Ellis, Owner
Aug 14, 2017
Appreciate good price and normally good service ; however, when, we called and asked if you were busy we were told there shouldn't be a wait to get oil changed. Drove straight over from Mitchell and waited one and one half hours. Not happy about that. No apology for the wait.
Business Owner replied on Aug 15, 2017:
We appreciate you taking the time to write us a review, Pat. We truly value our customers time so we are disappointed to learn about your situation. We are always looking for ways to improve so we appreciate your feedback. Thanks again!
Tony Ellis, Owner
Aug 9, 2017
Model store and staff. keep up the great work!
Business Owner replied on Aug 10, 2017:
Thanks for taking the time to write such a nice review of our staff and facility, John! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Tony Ellis, Owner
Aug 7, 2017
Always a pleasant experience. Prompt. Friendly. Knowledgeable.
Business Owner replied on Aug 7, 2017:
Thanks, Kay, for taking the time to share your thoughts! We hope that you have a great day!
Tony Ellis, Owner
Aug 7, 2017
no comment
Business Owner replied on Aug 7, 2017:
Sonni, thank you so much for your high rating! We hope that you have a great day!
Tony Ellis, Owner
Aug 4, 2017
Staff was very helpful. The store was extremely busy but the staff patient and helpful. Everyone was working hard and getting items processed as quickly as possible.
Business Owner replied on Aug 5, 2017:
We always love to receive great feedback. We'll pass your comments on to the team! Please let us know if there is anything else we can do for you; we are more than happy to help! Hope to see you again!
Tony Ellis, Owner
Aug 2, 2017
It was my first visit. As a new customer, I couldn't have been treated better. Great service and friendly people!
Business Owner replied on Aug 2, 2017:
Thanks for the great feedback! We hope that you have a great day!
Tony Ellis, Owner
Jul 28, 2017
Always a good place to get vehicles repaired.


Brian Carrico
Business Owner replied on Jul 28, 2017:
Brian, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Tony Ellis, Owner
Jul 26, 2017
I had appointment made and the day I called to set it up they were in stock with the tires I wanted but when I went in for my appointment they had sold the tires earlier that day. Since I had an appointment and they sold the tires, they gave me an upgrade to the next set for the same price as the ones I originally wanted. I was very pleased at how they handled the situation and making their customer happy.
Business Owner replied on Jul 27, 2017:
Thanks, Brittnay! It means a lot to have earned your business with us and we look forward to working with you again. We hope that you have a great day!
Tony Ellis, Owner
Jul 21, 2017
We have always been completely satisfied with our local Big O Tire store.
5 star rating from us!
Business Owner replied on Jul 22, 2017:
Thanks, Jim! We truly appreciate your business with us. We hope that you have a great day!
Tony Ellis, Owner
Jul 21, 2017
Always great service. Thank you guys.
Business Owner replied on Jul 22, 2017:
Thanks, Jerry! We hope that you have a great day!
Tony Ellis, Owner
Jul 10, 2017
Always nice and timely service.
Business Owner replied on Jul 10, 2017:
Thanks, Jon! We pride ourselves on providing top notch customer service so we are thrilled to have read your review. We hope that you have a great day!
Tony Ellis, Owner
Jul 6, 2017
Very very good customer service they were able to get me in and out within a hour and half which was good since they were busy
Business Owner replied on Jul 6, 2017:
Thanks, Bruce, for taking the time to share your thoughts! We pride ourselves on providing top notch customer service so we are thrilled to have read your wonderful review. We are always more than happy to assist you if anything else comes up. We hope that you have a great day!
Tony Ellis, Owner
Jul 2, 2017
A job well done! Quick and easy with professionalism.
Business Owner replied on Jul 3, 2017:
Thanks, Marc! Reviews like this give us motivation and help us ensure we provide high-quality care. We hope that you have a great day!
Tony Ellis, Owner
Jun 26, 2017
Always well treated, and not with additional work suggestions unless absolutely needed. I appreciate that.
Business Owner replied on Jun 26, 2017:
Thanks for the kind words! You really made our day. We hope that you have a great day!
Tony Ellis, Owner
Jun 20, 2017
Ive been coming here for years and this place has been so good to me. Its always a speedy stop and the customer service is phenomenal. The manager Matt at The Bedford Location is such a great leader and manager. He is always making sure me and my family are taken care of right.
Business Owner replied on Jun 21, 2017:
We always love to receive great feedback, Robert. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visits to our service center. We'll pass your kind comments on to the team. We look forward to seeing you soon!
Big O Tires - Bedford, IN