BIG O TIRES STORE

Store Address
2007 Timberline Ln
Fort Collins, CO 80525

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4.9 /5
105 reviews

Give Us a Call
(970) 237-5228

Email us
store006252@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Apr 18, 2018
We want to give Cody at the Timberline location a well earned Awesome ! and Thank you ! and Way to go ! for all of his continuing efforts in helping us with our car repairs and maintenance and communications especially with the warranty company , a job well done ! , we also want to thank the rest of the staff and car techs for their continued support .
Apr 16, 2018
Y
Business Owner replied on Apr 17, 2018:
Hello Terry,

Thank you for taking the time out of your schedule to give us feedback! Safe travels, we will see you when you stop by next time!
-Jim Lautzenheiser, Owner
Apr 8, 2018
On Wednesday around 4:30 I needed my snow tires changed to my all around tires. I believe it was the manager on duty his name started with an A. Was very kind and helped me more than he even realizes. I work for a school dist. and am now taking care of my elderly mother who has dimentia and money is very tight for me. The bill was a lot more than I realized he waved my fee and I cried to have someone show so much kindness. I will never forget him and will send everyone I know to the Big O on Timberline and go there for my Ford Focus for tires, rims etc.
Business Owner replied on Apr 17, 2018:
Terry, we appreciate the great review! It's easy to provide great service when all of our customers are so kind and grateful! We are excited to have in you our shop next time you need us! - Jim Lautzenheiser, Owner
Apr 6, 2018
Friendly, quick, and doesn’t try to upsell things you don’t actually need. Honest employees.
Business Owner replied on Apr 17, 2018:
Hi Lindsay! Thank you so much for the 5 star review! I was so happy to read this, it helps me know that our crew is doing a great job! - Jim Lautzenheiser, Owner
Apr 4, 2018
Two tires at completely the wrong pressure! Front left at 30psi supposed to be 36psi. Rear left at 35psi supposed to be 39psi. Tire pressure warning went off 1/2 mike from the store. Not happy.
Business Owner replied on Apr 17, 2018:
Hello Nick, I am so sorry to hear that your tires had not been aired up correctly. It is unbelievably important that we do our jobs 100% correctly. Thankfully you've provided us feedback so we know to do some additional training and find out where/why the mistake was made on our end. -Jim Lautzenheiser, Owner
Apr 4, 2018
very nice people how assisted me in getting in and out timely
Business Owner replied on Apr 17, 2018:
Kenda! Thank you so much for writing a 5 star review! Our team will receive recognition, looking forward to seeing you again! - Jim Lautzenheiser, Owner
Apr 2, 2018
The timberline location was so great and fast! Thank you!
Mar 20, 2018
Best place to buy tires
Mar 19, 2018
I came in with a flat tire, and the team patched it up quickly. The experience couldn't have gone any better!
Business Owner replied on Mar 19, 2018:
Nick, so happy we could help!

Thanks for coming in.
-Jim L., Owner
Mar 7, 2018
The team at Big-O have been fantastic. My car had repetitive tire issues and the team patiently worked with me to figure out what was going wrong. I probably brought in my car a handful of times for the same issue in the same month. They were always courteous and offered a fix at no cost. Loved working with them over other shops in town.
Mar 5, 2018
Hello Jim, It was a real pleasure to meet you last week. Zack assisted me with my first visit to Big O Tires which was to perform routine preventative maintenance on my 2011 Honda Fit. He was competent, personable, and professional. I value being able to make an appointment to schedule my work in advance. I am a firm believer in finding a good automotive shop, developing a trust based relationship with the staff, and staying with them. I look forward to continuing that relationship with Big O Tires on Timberline. Sincerely, Tony Martino
Mar 5, 2018
I've been taking my personal and delivery vehicles to the Big O Tires in Fort Collins for 15 years. They've always been excellent at diagnosing the problems and helping me to determine the best approach for repairs, even when it didn't fit into my budget. The service is always friendly and I trust them whole-heartedly to educate me and make the correct repairs without a bunch of upselling or services I don't need. I especially love the new Timberline location's waiting rooms which are very upscale and comfortable... something you don't expect when you're having your car repaired. Thank you Jim and all the awesome Big O Tires staff!
Feb 23, 2018
Product knowledge is top knotch! Recomendations are great with no pressure to buy. Its very nice to be presented the information and shown why, and not feeling pressured to buy . This is one shop a simple "no" to services recommended is respected. Love these guys! I will return!
Business Owner replied on Feb 26, 2018:
Hi Justin, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We hope to be of service to you again in the future.
Best wishes,
Jim Lautzenheiser, Owner
Feb 22, 2018
Very professional and extremely quick for a drop-in rotation. Thanks Jim and crew!
Business Owner replied on Feb 26, 2018:
Scott, we are pleased to hear that Scott and our crew was able to assist you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jim Lautzenheiser, Owner
Jan 29, 2018
I have gone The your store before and I will continue to go there. I really like the new one on Timberline.
Business Owner replied on Jan 30, 2018:
Annette, we are pleased you are planning to continue visiting us for your service needs. We look forward to seeing you soon!
Jim Lautzenheiser, Owner
Jan 15, 2018
Great!!
Business Owner replied on Jan 15, 2018:
Thanks, Cap! Thanks again!
Jim Lautzenheiser, Owner
Jan 15, 2018
Justin is an excellent manager. He always takes care of our trucks when we have problems. We have followed Justin to the different stores he has worked at in Fort Collins. With this visit they got the brakes taken care of quickly so that our employee could be back in his truck.
Business Owner replied on Jan 15, 2018:
Thanks, Jamie! Hope to see you soon!
Jim Lautzenheiser, Owner
Jan 12, 2018
I was greeted immediately by the owner himself and was introduced to all of the techs. The facility is very comfortable with good WiFi , tables, chairs, and a real woman's bathroom. Made my wait seem very short.
Business Owner replied on Jan 12, 2018:
Thanks for leaving us such a great review, Shelley! We hope that you have a great day!
See you next time,
Jim Lautzenheiser, Owner
Jan 8, 2018
Excellent customer service and great prices - a combination difficult to find at many auto shops.
Business Owner replied on Jan 8, 2018:
Emily, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Jim Lautzenheiser, Owner
Jan 4, 2018
Great service with really nice people to work with.
Business Owner replied on Jan 4, 2018:
Thanks for the great comments! We look forward to seeing you soon!
Jim Lautzenheiser, Owner
Dec 21, 2017
i came in for an oil change, rotate, and balance. they came and let me know about a couple of other problems i was unaware of. No surprise charges for this guy.
Business Owner replied on Dec 21, 2017:
We're glad you had a positive experience, Don! If there is anything additional that we can do for you, please let us know! Take care!
Jim Lautzenheiser, Owner
Dec 19, 2017
I enjoy Big O tires, but this time around I felt rushed out. I received an oil change and asked to have my battery checked. The clerk was friendly enough and said he would get that done for me. My only issue was when it was time to check out. I didn't get a report on my battery and when I asked about it I wondered if it was even checked? Everything was "good" and "fine" but I wasn't sure if that was actually the case or if it wasn't actually looked at. I just felt rushed out instead of fully explained what was going on with my vehicle.
Business Owner replied on Dec 19, 2017:
Amy, thank you for taking the time to let us know about your experience. We are always looking for ways to improve so we appreciate your feedback. We hope that you have a great day!
Jim Lautzenheiser, Owner
Oct 26, 2017
I had an excellent experience at Big O. The owner, Jim, helped me over the phone and once I arrived took care of all my automotive needs in a prompt and professional manner. He was very patient, helpful, calm, and welcoming. He explained things in detail. I never felt rushed or like I couldn't ask even the simplest of questions. He catered to my every need and helped me find the best way to make it as cost-efficient as possible for me. A few other staff members also helped me and had just as excellent of customer service as Jim. I am very grateful for their efforts!
Business Owner replied on Oct 26, 2017:
We are delighted you had an excellent experience with our team! We hope to see you again soon!
Jim Lautzenheiser, Owner
Oct 24, 2017
All was fine. waiting room was nice as well. And got an quote for new tires while I was there. Should be back to purchase tires for winter.
Business Owner replied on Oct 25, 2017:
Thank you for sharing your positive feedback, Angela! We look forward to seeing you again!
Jim Lautzenheiser, Owner
Oct 16, 2017
Best service I’ve had at this store. I worked with Jim he was efficient, professional, informative. Thanks Jim.
Business Owner replied on Oct 18, 2017:
Thanks for the great feedback! We'll be sure to let Jim know about your review and high star rating! We look forward to seeing you soon!
Jim Lautzenheiser, Owner